Position Details
About this role
Manage a team of Data Center Support Engineers providing escalation and strategic support for AWS data centers, ensuring operational excellence and security compliance.
Key Responsibilities
- Manage Support Engineers
- Support Data Center Operations escalations
- Drive process improvements
- Analyze operational data
- Ensure security clearance compliance
Technical Overview
Supports AWS data center operations with a focus on escalation management, data analytics, and security clearance compliance, leveraging data center technologies and operational metrics.
Ideal Candidate
The ideal candidate is a mid-level Data Center Operations Support Engineer manager with experience overseeing technical escalation teams, strong leadership skills, and active TS/SCI security clearance with polygraph. They should have a background in supporting large-scale data center environments and data analytics.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of active TS/SCI security clearance, No experience managing support engineering teams, Unwillingness to work in US, VA, Manassas
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