Position Details

Type Full-Time

Experience entry

Exp. Years 2+ years

Education Bachelor's Degree

Category IT Support & Helpdesk

About this role

This role involves supporting end-user devices, creating and maintaining device images, customizing OS configurations, and troubleshooting hardware/software issues in a hybrid work environment.

Key Responsibilities

Create and maintain images
Customize OS
Troubleshoot issues
Support end-user devices
Develop device standards

Technical Overview

Supports desktop and mobile computing, virtual desktop environments, OS customization, security patching, and application packaging, utilizing tools like Configuration Manager and PowerShell.

Ideal Candidate

The ideal candidate is an entry-level desktop engineer with at least 2 years of experience supporting end-user devices, proficient in PowerShell scripting and device imaging, with strong troubleshooting skills.

Must-Have Skills

Bachelor's Degree2+ years IT experiencePowerShell scriptingMicrosoft Configuration ManagerDesktop support

Nice-to-Have Skills

Experience with virtual desktop environmentsOS customizationImage creation

Tools & Platforms

Microsoft Configuration ManagerPowerShellVirtual desktop environments

Required Skills

Desktop supportImage creationOS customizationTroubleshootingPowerShell scriptingMicrosoft Configuration ManagerVirtual desktop environmentsSecurity patchingApplication packaging

Hard Skills

Desktop supportImage creationOS customizationHardware standardsTroubleshootingPowerShell scriptingMicrosoft Configuration ManagerVirtual desktop environmentsSecurity patchingApplication packaging

Soft Skills

Customer serviceProblem-solvingTeamworkCommunicationAdaptability

Industry & Role

Industry Energy / Utilities / Infrastructure

Job Function Support and maintain end-user computing devices in a hybrid environment

Keywords for Your Resume

Desktop EngineerIT InfrastructureImage creationOS customizationTroubleshootingPowerShell scriptingMicrosoft Configuration ManagerVirtual desktop environmentsSecurity patchingApplication packagingCustomer service

Deal Breakers

Lack of relevant experience, No proficiency in PowerShell or Configuration Manager, Unwillingness to work in hybrid environment

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile