Position Details
About this role
This role provides on-site IT support for end users, troubleshooting hardware, network, and peripheral issues, ensuring optimal service delivery.
Key Responsibilities
- Provide onsite desktop support
- Troubleshoot hardware and network issues
- Install and configure hardware
- Support end-user IT needs
- Document service activities
Technical Overview
Supports Windows desktops, laptops, peripherals, and network connectivity, performing hardware installation, troubleshooting, and basic network diagnostics.
Ideal Candidate
The ideal candidate is an entry-level IT support technician with strong knowledge of Windows operating systems, hardware troubleshooting, and basic networking skills. They should have excellent communication and customer service skills, and be capable of providing on-site support in a fast-paced environment.
Must-Have Skills
Nice-to-Have Skills
Required Skills
Hard Skills
Soft Skills
Industry & Role
Clearance & Visa
Keywords for Your Resume
Deal Breakers
Lack of Windows support experience, Inability to lift IT equipment, No customer service skills, No on-site support experience
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