✦ Luna Orbit — IT Support & Helpdesk

Desktop Support (Tampa, FL)

at Insight Global

📍 Tampa, Florida Remote 💰 $33 – $42 USD / year Posted April 16, 2026
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Position Details

Salary $33 – $42 USD / year
Type Temp-to-Hire
Experience entry
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

About this role

Desktop Support Technician contract-hire role supporting a financial/investment client in Tampa. The person will work onsite Tuesday–Thursday with remote coverage Monday and Friday, handling Jira tickets and keeping technology functioning correctly, including potential AV/conference room support.

Key Responsibilities

  • Take and resolve tickets in Jira
  • Ensure technology is working properly
  • Support desktop/end-user systems
  • Check and troubleshoot AV/conference room technology when needed
  • Collaborate with a small team of desktop support technicians

Technical Overview

Focus on end-user desktop support and ticket resolution using Jira, with strong Microsoft ecosystem experience. Expected tooling includes PowerShell/scripting, Microsoft Office, SCCM, Microsoft 365, and Microsoft Intune, plus troubleshooting of AV/conference room technology as needed.

Ideal Candidate

The ideal candidate is a Desktop Support Technician who can confidently take and resolve tickets in Jira and ensure end-user technology is functioning correctly. They have hands-on experience with PowerShell/scripting, Microsoft Office, SCCM, Microsoft 365, and Microsoft Intune, and they can also support AV/conference room technology when needed.

Must-Have Skills

Desktop Supporttaking tickets in Jiraensuring all technology is working properlyPowerShellscriptingMS office experienceSCCM ideallyMS 365Intune

Nice-to-Have Skills

AV/conference room tech space experience

Tools & Platforms

JiraPowerShellMicrosoft OfficeSCCMMicrosoft 365Intune

Required Skills

Desktop SupportJira ticketingPowerShellscriptingMicrosoft OfficeSCCMMicrosoft 365IntuneAV/conference room technologytroubleshooting

Hard Skills

Jira ticketingAV/conference room technology supportPowerShellscriptingMicrosoft OfficeMicrosoft Office experienceSCCMMicrosoft 365Microsoft 365 experienceIntuneMicrosoft Intunetechnology troubleshootingensuring all technology is working properlydesktop supportDesktop Support Technician dutiesonsite support

Soft Skills

ticket handlingcommunicationteam collaborationworking with a team of desktop support technicians

Industry & Role

Industry Fintech
Job Function Provide desktop and end-user support using Jira and Microsoft endpoint management tools
Role Subtype Desktop Support
Tech Domains Microsoft 365

Keywords for Your Resume

Desktop Support (TampaFL)Desktop SupportDesktop Support TechnicianHelp DeskIT supportJiraPowerShellscriptingMicrosoft OfficeSCCMMicrosoft 365MS 365Microsoft IntuneIntuneAVconference roomtechnology troubleshootingticketscontract-hiretemp-to-hireonsiteremote monday and fridayticketing

Deal Breakers

Must have experience with PowerShell or scripting, Must have experience with Microsoft 365 and Microsoft Intune, Must be able to work onsite Tuesday, Wednesday, Thursday in Tampa, Florida

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