Position Details
About this role
Citi is seeking a DevOps Lead to support global consumer applications, focusing on system reliability, automation, and incident management. The role involves leading support teams and implementing SRE principles.
Key Responsibilities
- Support North American applications
- Implement automation
- Lead incident management
- Coordinate offshore/onshore teams
- Enhance system reliability
Technical Overview
The role involves supporting and automating enterprise applications using DevOps and SRE practices, with a focus on incident reduction, system troubleshooting, and offshore/onshore collaboration.
Ideal Candidate
The ideal candidate is a senior DevOps or SRE professional with extensive experience supporting North American consumer applications, skilled in automation, troubleshooting, and offshore/onshore team collaboration. They possess strong organizational and communication skills.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Preferred
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of DevOps or SRE experience, No knowledge of ITIL, No experience supporting North American applications, No support team leadership
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