Position Details

Salary $60 – $70 USD / year

Type Contract

Experience mid

Exp. Years 4+ years

Education Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field

Category IT Support & Helpdesk

About this role

This role involves remediating accessibility issues in web applications, working with CMS platforms, and ensuring WCAG compliance to improve usability.

Key Responsibilities

Apply accessibility fixes
Correct accessibility issues
Work within CMS platforms
Collaborate with testers and content teams
Ensure WCAG 2.1 AA compliance

Technical Overview

Focus on front-end development with HTML, CSS, JavaScript, ARIA markup, and accessibility standards, collaborating within Agile teams using tools like JIRA.

Ideal Candidate

The ideal candidate is a mid-level IT support specialist with strong experience in web accessibility, CMS platforms, and front-end technologies, capable of remediating accessibility issues in web applications.

Must-Have Skills

HTMLCSSJavaScriptARIAWCAG 2.1 AACMS platforms such as SitecoreSalesforceWordPressAWS infrastructureAccessibility audits

Nice-to-Have Skills

Accessibility testingAccessibility remediationAgile developmentJIRAContent remediation

Tools & Platforms

JIRASitecoreSalesforceWordPressAWS

Required Skills

HTMLCSSJavaScriptARIAWCAG 2.1 AACMS platformsAccessibility auditsAccessibility remediationAgileJIRA

Hard Skills

HTMLHyperText Markup LanguageCSSCascading Style SheetsJavaScriptJSARIAAccessible Rich Internet ApplicationsWCAG 2.1 AAContent Management SystemsCMSSitecoreSalesforceWordPressAWSAmazon Web ServicesAccessibility RemediationAccessibility AuditsAccessibility FixesHTML markupCSS stylingAccessibility attributesAgileJIRA

Soft Skills

collaborationcommunicationproblem-solvingteamworkattention to detailadaptability

Industry & Role

Industry Healthcare IT

Job Function Web accessibility remediation and CMS platform support

Role Subtype Help Desk L2

Tech Domains Active Directory, Microsoft 365, AWS, Amazon Web Services

Keywords for Your Resume

HTMLCSSJavaScriptARIAWCAG 2.1 AACMS platformsSitecoreSalesforceWordPressAWSAccessibility auditsAccessibility remediationAgileJIRAAccessibility fixesHTML markupCSS stylingAccessibility attributes

Deal Breakers

Lack of experience with accessibility standards, No experience with CMS platforms like Sitecore, Salesforce, WordPress, No knowledge of WCAG 2.1 AA, No experience with accessibility audits

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