Position Details

Salary $70K – $105K USD / year

Type Not Specified

Experience mid

Exp. Years 5+ years

Education Bachelor's in Electronics, Computer Science, Information Technology, Biomedical, or similar; or high school diploma with 7 years experience

Category IT Support & Helpdesk

About this role

This role involves leading remote installation and support of GE Healthcare's digital imaging solutions, ensuring technical issues are resolved efficiently and upgrades are executed smoothly.

Key Responsibilities

Lead remote installation
Support ongoing upgrades
Troubleshoot technical issues
Collaborate with project teams
Provide feedback on documentation

Technical Overview

Focus on medical IT solutions, including installation, troubleshooting, VMware vSphere, Windows Server, and cloud integrations, with a customer-focused approach.

Ideal Candidate

The ideal candidate is a mid-level IT support professional with 5+ years of experience in medical IT solutions, skilled in remote installation, troubleshooting, and supporting GE Healthcare digital products.

Must-Have Skills

Experience in installation and upgrade of medical IT solutionsStrong troubleshooting skillsKnowledge of Windows Server OSVMware vSphere certificationRemote deployment experience

Nice-to-Have Skills

Cloud operations knowledgeBI applicationsExperience with GEHC solutionsTechnical documentation feedback

Tools & Platforms

VMware vSphereWindows ServerBI tools

Required Skills

InstallationSupportRemote deploymentProject managementTroubleshootingWindows ServerVMware vSphereBICloud operationsMedical ITSoftware upgradeTechnical documentation

Hard Skills

InstallationSupportRemote deploymentProject ManagementTroubleshootingWindows ServerVMware vSphereBICloud operationsMedical ITSoftware upgradeTechnical documentation

Soft Skills

CommunicationCustomer serviceCollaborationProblem-solvingTechnical support

Certifications

Required

VMware vSphere Advanced Certification

Industry & Role

Industry Healthcare IT

Job Function Remote technical support and installation of medical digital solutions

Role Subtype Help Desk L2

Tech Domains Active Directory, Microsoft 365, Azure, Amazon Web Services, Google Cloud Platform, VMware, Windows Server, BI & Analytics

Keywords for Your Resume

installationsupportremote deploymentproject managementtroubleshootingwindows servervmware vspherebicloud operationsmedical itsoftware upgradetechnical documentationcloud

Deal Breakers

Less than 5 years experience in medical IT support, Lack of VMware vSphere certification, No experience with Windows Server OS

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