Position Details

Salary $84K – $175K USD / year

Type Full-Time

Experience mid

Exp. Years 1-2 years Nexthink; 4-10 years Data Analysis

Education Not specified

Category Data & Analytics

About this role

Adobe is building a modern, datadriven Digital Employee Experience capability focused on improving how employees interact with workplace technology. As a DEX Analyst, you will use Nexthink to measure, understand, and elevate the digital experiences of thousands of employees.

Key Responsibilities

Administer Nexthink modules, dashboards, campaigns, investigations, and automated remediations
Build experience scorecards aligned to priorities
Analyze performance, stability, sentiment, and behavior patterns
Partner with support, engineering, cybersecurity, and product teams
Support surveys, feedback loops, and engagement strategies

Technical Overview

Administer Nexthink modules and telemetry; build scorecards and visualizations; analyze performance, stability, and behavior; partner with cross-functional teams to design user-focused solutions; support surveys and feedback loops; monitor incident analysis and roadmap initiatives.

Ideal Candidate

The ideal candidate is a data analyst with 1-2 years Nexthink experience and 4-10 years in data analysis, capable of translating telemetry into human-centered insights and communicating findings effectively to leadership.

Must-Have Skills

1-2 years of hands-on experience with Nexthink (administrationinvestigationsdashboardscampaignsautomated remediationscoring)4-10 years of experience within a Data Analysis roleSolid understanding of Windows and/or macOS environments and endpoint performance metricsStrong analytical skills working with large datasetsAbility to translate complex data into simplehuman-centered insightsSuperb communication and collaboration skills

Nice-to-Have Skills

2+ years in DEXEUC/endpoint engineeringIT operationsor related fieldsScripting experience (PowerShellPython)Familiarity with ITSM/ITIL practicesExperience with telemetryobservabilityor experience measurement platformsKnowledge of survey development or UX research

Tools & Platforms

Nexthink

Required Skills

1-2 years Nexthink; 4-10 years Data Analysis; Windows and/or macOS; endpoint performance metrics; data analysis; translate data into insights; communication and collaboration; ITSM/ITIL familiarity; PowerShell; Python; UX research

Hard Skills

NexthinkNexthink platformtelemetryexperience analyticsWindowsmacOSendpoint performance metricsPowerShellPythonITSMITIL

Soft Skills

communicationcollaborationstorytellinghuman-centered thinkingproblem-solving

Industry & Role

Industry Technology

Job Function Measure and elevate employee digital experiences using Nexthink analytics and partner with teams to drive improvements

Role Subtype Data Analyst

Keywords for Your Resume

Nexthinkexperience analyticstelemetrydashboardsinvestigationsautomated remediationNexthink PlatformWindowsmacOSendpoint performance metricsPowerShellPythonITSMITILsurvey developmentUX researchdata analysis15k devicesDEX analystwindowsmacos

Deal Breakers

Nexthink hands-on experience, 4-10 years data analysis experience, Windows and/or macOS familiarity

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Digital Employee Experience Analyst

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