Position Details
About this role
This role involves managing and expanding customer accounts within Twilio's Self Service segment, focusing on transactional and solution selling to drive revenue growth remotely.
Key Responsibilities
- Manage customer accounts
- Execute sales plays
- Generate sales pipeline
- Collaborate with marketing
- Drive customer retention
Technical Overview
The position requires familiarity with CRM tools like Salesforce, automation strategies, and customer account management in a SaaS/cloud environment.
Ideal Candidate
The ideal candidate is a mid-level sales professional with experience in SaaS or communications platforms, proficient in CRM tools like Salesforce, and skilled in account management, upselling, and cross-selling within a remote environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience in sales or business development, No CRM experience, Inability to work remotely
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