Position Details
About this role
Senior Manager of Digital Servicing in KeyCorp's Business Technology group, leading a team to design and deliver technology platforms for the Consumer line with emphasis on GenAI and data strategies.
Key Responsibilities
- Oversee a technology portfolio; build roadmaps; lead teams of analysts and engineers; manage 24/7 production support; mentor and develop talent
Technical Overview
Leads portfolio of technology programs; strong focus on data analytics, machine learning, and GenAI-enabled solutions; oversees 24/7 production support.
Ideal Candidate
Ideal candidate is a senior manager with 7+ years across technology strategy, data platforms, and GenAI, able to lead across multiple banking teams.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of 7+ years of relevant experience, No experience with Agile project management, Lack of GenAI experience
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