Position Details

Salary $143K – $273K USD / year

Type Full-Time

Experience lead

Exp. Years 6+ years

Education Bachelor's degree or 4 years of related experience in lieu of degree

Category Product Management

About this role

Digital/Technical Product Manager Lead leads discovery, delivery, and performance of digital products across multiple platforms for USAA, aligning with business goals and customer needs while managing a complex stakeholder network.

Key Responsibilities

Define product strategy and roadmaps
Translate opportunities into initiatives and epics
Build business cases and hypotheses
Collaborate with Business, UX, Technology, Ops, Marketing
Monitor performance against KPIs/KRIs

Technical Overview

Focus on digital product strategy, UX principles, analytics tools (Adobe/Google Analytics), and Design Thinking to optimize KPIs/KRIs and drive enterprise alignment across channels.

Ideal Candidate

The ideal candidate is a senior-level product manager with 6+ years of digital/product management experience, strong analytics (Adobe or Google Analytics), and a proven ability to drive multi-platform digital initiatives in a regulated industry.

Must-Have Skills

8 years Digital/Technology Product Management experienceto include Digital/Technology experience in Strategy/PlanningInnovationUser ExperienceProcess EngineeringAnalyticsand/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experienceto include Digital/Technology experience in Strategy/PlanningInnovationUser ExperienceProcess EngineeringAnalyticsand/or Research/Testing

Nice-to-Have Skills

Adobe Analytics OR Google AnalyticsProperty & Casualty or Insurtech experienceHypothesis-driven developmentA/B testingEnd-to-end member journeysTie product decisions to measurable business outcomes

Tools & Platforms

Adobe AnalyticsGoogle Analytics

Required Skills

Bachelor's degree or 4 years of related experience; 8 years Digital/Technology Product Management; Strategy/Planning; Innovation; User Experience; Process Engineering; Analytics; Research/Testing; cross-functional collaboration

Hard Skills

Adobe AnalyticsGoogle AnalyticsUser Centered DesignDesign ThinkingKPI / KRIsRoadmappingBusiness Case artifactsInfluence cross-functional stakeholdersMulti-platform technology deliveryAnalyticsProduct Strategy

Soft Skills

CommunicationLeadershipStrategic thinkingProblem-solvingCollaboration

Industry & Role

Industry Insurance

Job Function Lead Digital/Technical Product Management initiatives across platforms to deliver customer value and revenue goals.

Role Subtype Product Manager

Tech Domains Adobe Analytics, Google Analytics, Data Analysis, UX, Product Management

Clearance & Visa

Visa Sponsorship No

Keywords for Your Resume

Digital/Technical Product Manager LeadUSAAproduct managementAdobe AnalyticsGoogle AnalyticsA/B testingDesign ThinkingKPIsKRIsstakeholderscross-functionalmulti-platformroadmapbusiness casedigital productdesign thinkingadobe analyticsgoogle analyticsa/b testinghypothesis-driven developmentcross-functional teams

Deal Breakers

Requires sponsorship (not provided) for non-U.S. candidates

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