Position Details
About this role
Lead and develop the remote US-based account management team at Rippling, focusing on customer growth, retention, and revenue expansion across multiple client segments.
Key Responsibilities
- Build teams
- Manage customer lifecycle
- Achieve quotas
- Develop growth strategies
- Lead client success initiatives
Technical Overview
Manage account lifecycle, utilize CRM tools, and implement growth and retention strategies in a SaaS environment.
Ideal Candidate
The ideal candidate is a growth-oriented account management leader with 5+ years managing client-facing teams in SaaS or tech, experienced in driving revenue and customer retention in a remote environment.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of experience managing account teams, No remote work experience, Insufficient SaaS or tech industry background
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