✦ Luna Orbit — Project & Program Management

Director, Adoption, OCM and Value Consulting

at NewRocket

📍 Remote, US Remote Posted March 13, 2026
Apply Now → ← Browse All Jobs

Position Details

Type Full-Time
Experience senior
Exp. Years 2+ years
Education Not specified
Category Project & Program Management

About this role

Leading strategic adoption and change management initiatives for a global consulting firm, leveraging AI and ServiceNow to deliver measurable business outcomes.

Key Responsibilities

  • Define adoption strategy
  • Embed change into delivery
  • Design AI-enabled training
  • Measure adoption impact
  • Partner with analytics teams

Technical Overview

Expertise in ServiceNow, AI platforms, LLMs, change management methodologies, and analytics dashboards.

Ideal Candidate

The ideal candidate is a senior leader with 5+ years in adoption, organizational change management, and value measurement, with experience in ServiceNow and AI-enabled solutions. They excel in strategic consulting, client advisory, and implementing scalable change enablement programs.

Must-Have Skills

Experience in AdoptionOCMand Value MeasurementLeadership in consulting or technologyExperience with ServiceNowAI-enabled training designClient advisory skills

Nice-to-Have Skills

Experience with CopilotLLMsHeyGenDescript/VEEDAI strategy alignmentChange management tools

Tools & Platforms

ServiceNowAI platformsCopilotLLMsHeyGenDescriptVEED

Required Skills

AdoptionOrganizational Change ManagementValue MeasurementServiceNowAILLMsMicro-learningAnalyticsDashboard

Hard Skills

Organizational Change ManagementAdoption ConsultingValue MeasurementServiceNowAILLMsMicro-learningAnalyticsDashboard Development

Soft Skills

LeadershipStrategic ThinkingClient AdvisoryCollaborationCommunicationInnovation

Industry & Role

Industry Technology/Consulting
Job Function Strategic consulting in adoption and change management

Keywords for Your Resume

AdoptionOrganizational Change ManagementOCMValue MeasurementServiceNowAILLMsMicro-learningAnalyticsDashboardChange Management

Deal Breakers

Lack of experience with ServiceNow, No background in adoption or OCM, No leadership experience in consulting, Unfamiliar with AI platforms like LLMs, Willingness to work remotely

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile