✦ Luna Orbit — Healthcare & Medical

Director, Business Operations- Patient

at Headway

📍 Remote Remote Posted March 20, 2026
Type Full-Time
Experience senior
Exp. Years 10+ years
Education Not specified
Category Healthcare & Medical

This role involves leading business operations for Headway's patient group, focusing on strategy, cross-functional partnership, and scaling healthcare services. The director will shape operational frameworks and mentor teams to improve patient access and organizational growth.

  • Drive strategy through operational excellence
  • Partner with product and engineering teams
  • Build and mentor a high-impact team
  • Navigate tradeoffs and accelerate growth
  • Shape operational frameworks for patient access

The role requires expertise in business strategy, operational planning, and cross-team collaboration within healthcare technology, with no specific technical stack mentioned.

The ideal candidate is a senior-level professional with over 10 years of experience in business operations or strategy within healthcare or growth-focused organizations. They excel in partnering with product and engineering teams, leading operational strategy, and scaling healthcare operations, particularly in mental health or healthcare tech.

10+ years of experience in Business Operations or Strategy & OperationsPartnering with Product and EngineeringOperational strategy developmentTeam leadership and mentoring
Healthcare industry experienceMental health care knowledgeScaling operationsCross-functional collaboration
DataDesignGTM
Business OperationsStrategy & OperationsPartnering with ProductEngineeringDataDesignGTMLeadershipOperational strategyTeam leadershipHealthcareMental healthScaling operationsCross-functionalGrowth-focused
Business OperationsStrategy & OperationsPartnering with ProductEngineeringDataDesignGTM (Go-To-Market)
LeadershipStrategic thinkingPartnershipProblem-solvingCommunication
Industry Healthcare IT
Job Function Leading healthcare business operations and strategy development
Role Subtype Senior Business Operations
Business OperationsStrategy & OperationsPartnering with ProductEngineeringDataDesignGTMLeadershipOperational strategyTeam leadershipHealthcareMental healthScaling operationsCross-functionalGrowth-focusedbusiness operationsstrategy and operationsproduct partnershipengineering collaborationdata analysisteam leadershipmental healthhealthcare industryscaling operationscross-functional teamwork

Less than 10 years of experience in relevant fields, Lack of healthcare or mental health industry experience, No experience in partnering with product or engineering teams

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