Must-Have Skills
12+ years of experience in enterprise applicationsIT leadershipor business technology roles4+ years in a director-level or senior leadership roleDeep familiarity with HRISERPCRMand Work Management/ITSM Enterprise platformsExperience owning application strategy and roadmapStrong executive presence and ability to influence C-suiteExperience managing complex vendor relationships including contract negotiations and escalationsExperience leading cross-functional programsincluding implementations and integrationsFamiliarity with integration architecture and middleware platformsExperience in ITIL-aligned or SOC 2 / HIPAA-regulated environments
Nice-to-Have Skills
Healthcare or SaaS industry experience strongly preferredExperience leading application strategy through a mergeracquisitionor post-merger integrationPost-merger integration experienceExperience with mergers & acquisitionsGrowth mindset and scaling organizations
Hard Skills
HRISHuman Resources Information SystemCRMCustomer Relationship ManagementERPEnterprise Resource PlanningWork Management/ITSMITILSOXHIPAASOC 2GRCGovernance frameworksContract negotiationsVendor managementvendor managementapplication roadmapchange managementrelease managementintegration architecture
Soft Skills
leadershipexecutive presencestakeholder managementcommunicationinfluenceteam developmentcapacity planningtalent strategystrategic thinkingcross-functional collaboration
Keywords for Your Resume
Director Business TechnologyDirector of Business TechnologyHRISHuman Resources Information SystemCRMCustomer Relationship ManagementERPEnterprise Resource PlanningWork Management/ITSMITILSOC 2HIPAASOXGRCvendor managementvendor relationshipscontract negotiationsapplication roadmapchange managementrelease managementintegration architecturepost-merger integration
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