✦ Luna Orbit — Sales & Business Development

Director, Client Value

at Mindtickle

📍 Bengaluru, Karnataka Onsite Posted March 18, 2026
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Position Details

Type Full-Time
Experience lead
Exp. Years 7+ years
Education Not specified
Category Sales & Business Development

About this role

This leadership role involves managing high-impact client relationships, driving value realization, and fostering strategic engagement to ensure client retention and growth within SaaS enterprise accounts.

Key Responsibilities

  • Lead client teams
  • Drive value realization
  • Manage strategic relationships
  • Mentor team members
  • Foster business growth

Technical Overview

The role requires expertise in client relationship management, strategic engagement, and SaaS solutions, with a focus on leadership and business growth.

Ideal Candidate

The ideal candidate is a senior client success or account management professional with over 7 years of experience managing strategic customer relationships in SaaS or enterprise solutions. They demonstrate leadership, business acumen, and a proven ability to drive value realization and client growth.

Must-Have Skills

leading client teamsdriving value realizationmanaging strategic customer relationships

Nice-to-Have Skills

management consulting experienceenterprise SaaS experience

Tools & Platforms

Mindtickle platform

Required Skills

client relationshipsvalue realizationaccount managementstrategic engagementteam leadershipbusiness growth

Hard Skills

client relationshipsvalue realizationaccount managementstrategic engagementteam leadershipbusiness growth

Soft Skills

leadershipbusiness acumencommunicationmentoringstrategic thinking

Industry & Role

Industry SaaS
Job Function Leading client success and strategic account management
Role Subtype Client Success Manager
Tech Domains Salesforce, Microsoft 365, Azure, Google Cloud Platform, SAP

Keywords for Your Resume

client relationshipsvalue realizationaccount managementstrategic engagementteam leadershipbusiness growthleadershipbusiness acumenmentoringenterprise SaaSmanagement consultingclient successcustomer retentionstrategic accountsclient success management

Deal Breakers

Lack of experience in client success or account management, No SaaS or enterprise SaaS background, Unwilling to work onsite in Bengaluru

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