✦ Luna Orbit — IT Support & Helpdesk

Director, Corporate IT

at Klaviyo

📍 Boston, MA Hybrid Posted March 18, 2026
Type Full-Time
Experience lead
Exp. Years Not specified
Education Not specified
Category IT Support & Helpdesk

Lead the corporate IT strategy and operations, ensuring secure, scalable, and reliable technology infrastructure for the company. Collaborate with various departments to improve internal technology services and support.

  • Define IT strategy and roadmap
  • Lead internal technology teams
  • Ensure security and compliance
  • Automate support processes
  • Collaborate with business units

Focus on IT infrastructure, identity and access management, security, automation, and collaboration tools within a hybrid work environment.

The ideal candidate is a senior IT leader with extensive experience managing corporate IT infrastructure, security, and collaboration tools. They possess strong leadership skills and strategic vision to guide internal technology initiatives.

IT strategyInfrastructure managementIdentity and access managementSecurityTeam leadership
AI integrationAutomationCloud computingScalability planning
ServiceNowMicrosoft 365Collaboration platforms
IT strategyInfrastructure managementIdentity and access managementSecurity protocolsAutomationSelf-service ITCollaboration platformsEnterprise applications
IT strategyInfrastructure managementIdentity and access managementCollaboration platformsEnterprise applicationsSecurity protocolsAutomationSelf-service IT
LeadershipStrategic thinkingPartnershipCommunicationTeam managementProblem-solving
Industry Technology / SaaS
Job Function Corporate IT leadership and management
Role Subtype Systems Administrator
Tech Domains Active Directory, Microsoft 365, Azure, ITSM / ServiceNow
IT strategyInfrastructure managementIdentity and access managementSecurity protocolsAutomationSelf-service ITCollaboration platformsEnterprise applicationsSecurityIT leadershipIT operationsIT infrastructureIT securityIT managementIT supportLeadershipTeam management

Lack of leadership experience, No experience with enterprise IT systems, No security background

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