✦ Luna Orbit — Data & Analytics

Director, Data Analysis - Card Customer Management Platforms

at Capital One Financial

📍 2 Locations Hybrid 💰 $230K – $263K USD / year Posted April 05, 2026
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Position Details

Salary $230K – $263K USD / year
Type Full-Time
Experience lead
Exp. Years 9+ years
Education Bachelor's Degree + 9 years data analytics OR Master's + 7 years data analytics OR PhD + 4 years data analytics
Category Data & Analytics

About this role

Director, Data Analysis for Card Customer Management Platforms at Capital One; leads governance and analytics for card decisioning data assets, driving cloud-based processing and data visualization initiatives.

Key Responsibilities

  • Lead the Customer Management platform's data, risk, and operations team
  • Own efficient delivery of Card's credit limit management programs
  • Oversee risk management activities for card's core decisioning software
  • Define strategy and risk management framework for the future of our decisioning platform
  • Lead governance of data assets and reporting on data analysis activities

Technical Overview

Emphasizes AWS-based big data stack (Spark, Kafka, Flink, Spark streaming), data governance, and data visualization with Python/SQL; cloud-native data processing across large datasets.

Ideal Candidate

The ideal candidate is a director-level data analytics leader with 9+ years of data analytics experience (or 7+ with a Master’s), strong in AWS/Spark/Kafka/Flink, data governance, and team leadership.

Must-Have Skills

Bachelor's Degree + at least 9 years of experience in data analytics ORMaster's Degree + at least 7 years of experience in data analytics ORPhD + at least 4 years of experience in data analyticsAt least 5 years of Professional Data Analysis experienceAt least 5 years of People Management experienceAt least 2 years of Big Data technology experienceAt least 2 years of Data Visualization experience

Nice-to-Have Skills

Master's Degree10+ years of Professional Data Analysis experience5+ years of Big Data experience (AWS and Spark)5+ years of cloud native (AWS) data processing experience5+ years of Process Management experience5+ years of Project Management experience5+ years of experience with Python5+ years of Data Governance experience2+ years of experience with streaming data technologies (KafkaFlinkSpark streaming)

Tools & Platforms

Amazon Web ServicesApache SparkApache KafkaApache FlinkTableauPower BI

Required Skills

Big DataAWSSparkKafkaFlinkSpark streamingPythonData VisualizationData Governancecloud native AWS data processingSQL

Hard Skills

Big DataAWSSparkKafkaFlinkSpark streamingPythonData VisualizationData Governancecloud native AWS data processingSQL

Soft Skills

leadershippeople managementstakeholder managementcommunicationstrategic thinkingproject managementorganizational skills

Industry & Role

Industry Financial Services
Job Function Direct analytics, governance, and data processing initiatives for Capital One's Card Customer Management Platforms.
Role Subtype Data Analyst
Tech Domains Amazon Web Services, Tableau, Power BI, Apache Spark, Apache Kafka, Apache Flink, SQL

Keywords for Your Resume

DirectorData AnalysisCard Customer Management PlatformsCapital OneBig DataAWSSparkKafkaFlinkSpark streamingPythonData VisualizationData Governancecloud nativedata processingdata analyticsSQL3+ yearsleadershippeople managementhybridApache SparkApache KafkaApache FlinkTableauPower BI

Deal Breakers

Less than 9 years data analytics experience (or 7 with Master’s), No experience with Big Data tech (AWS, Spark, Kafka, Flink), No data governance experience, No leadership/people management experience

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