✦ Luna Orbit — Sales & Business Development

Director, Deal Desk (Strategy & Operations)

at Gong

📍 Austin | Chicago | New York City | Salt Lake City | San Francisco Onsite Posted March 25, 2026
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Position Details

Type Full-Time
Experience lead
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

About this role

This role involves leading the deal desk function to support enterprise sales, ensuring deal accuracy, pricing consistency, and revenue compliance within a fast-paced SaaS environment.

Key Responsibilities

  • Support sales with complex deals
  • Manage quote-to-cash lifecycle
  • Ensure revenue compliance
  • Coordinate with legal and finance
  • Optimize deal approval workflows

Technical Overview

The candidate will work closely with Salesforce and other financial tools, managing quote-to-cash workflows, deal structuring, and revenue recognition processes.

Ideal Candidate

The ideal candidate is a senior sales operations professional with 5+ years experience managing deal desks, quote-to-cash processes, and revenue recognition, preferably with Salesforce expertise. They excel in cross-functional collaboration and process optimization.

Must-Have Skills

SalesforceDeal DeskQuote-to-CashPricingRevenue RecognitionCPQContract ManagementBilling

Nice-to-Have Skills

Revenue OperationsFinancial systemsLegal coordinationProcess optimization

Tools & Platforms

SalesforceCPQ toolsFinancial systems

Required Skills

SalesforceDeal DeskQuote-to-CashPricingRevenue RecognitionCPQContract ManagementBillingRevenue Operations

Hard Skills

SalesforceSalesforce AdminDeal DeskQuote-to-CashPricingRevenue RecognitionCPQContract ManagementBillingRevenue Operations

Soft Skills

Strategic thinkingCross-functional collaborationCommunicationProblem-solvingTeam leadership

Industry & Role

Industry SaaS
Job Function Lead and manage the enterprise deal support and revenue operations process
Role Subtype Sales & Business Development
Tech Domains Salesforce, Financial Systems, Revenue Recognition, Contract Management

Keywords for Your Resume

salesforcedeal deskquote-to-cashpricingrevenue recognitionCPQcontract managementbillingsales supportenterprise dealscross-functionalrevenue operationsfinancial systemslegal coordinationprocess optimization

Deal Breakers

Lack of experience with Salesforce or deal desk processes, No experience with quote-to-cash or revenue recognition, No background in enterprise sales support, No cross-functional collaboration experience

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