Position Details

Type Full-Time

Experience executive

Exp. Years 10+ years

Education Not specified

Category Cloud & Infrastructure

About this role

Director of IT responsible for IT Operations, IT Engineering, and AI Enablement, driving strategy, scalability, and security across a global workforce, and aligning IT with the company's product and design goals.

Key Responsibilities

Lead IT Operations and IT Engineering
Define internal AI enablement strategy
Manage vendors and budgets
Partner with Security, Legal, People, and Finance

Technical Overview

Enterprise IT infrastructure management, ITSM, AI-enabled IT initiatives, vendor management, budgeting, and cross-functional governance.

Ideal Candidate

The ideal candidate is an IT leader with at least 10 years of IT experience and 4–5 years in a senior role overseeing multiple teams, able to scale IT operations and engineering in a fast-growing SaaS environment, with a strategic focus on AI enablement and infrastructure.

Must-Have Skills

10+ years of IT experience4–5 years in senior leadership running multiple teamsExperience scaling IT Operations and IT Engineering in fast-growing tech companies

Nice-to-Have Skills

Experience with AI or automation initiatives in ITExperience at product-leddesignor SaaS companies with distributed workforceIT security or compliance domain experience (SOC 2ISO 27001FedRAMP)

Tools & Platforms

ServiceNowJiraAzureMicrosoft 365ITSM frameworks

Required Skills

Director of ITIT operationsIT engineeringAI enablementinfrastructuresecurity/compliance

Soft Skills

LeadershipStrategic thinkingCross-functional collaborationPeople management

Industry & Role

Industry SaaS

Job Function Strategic leadership of IT operations, engineering, and AI-enabled IT initiatives

Role Subtype Director of IT

Tech Domains Active Directory, Microsoft 365, Azure, ITSM / ServiceNow, SharePoint

Keywords for Your Resume

Director of ITIT operationsIT engineeringAI enablementinternal IT toolinginfrastructuresecurity and compliancevendor managementbudget planningpolicy and governanceenterprise ITremote workhybridsaaSleadershipdirector of ITit operationsit engineeringai enablement

Deal Breakers

Less than 10 years IT experience, No multi-team leadership experience, No experience with enterprise infrastructure or AI initiatives in IT

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