✦ Luna Orbit — Sales & Business Development

Director, Global Account Management Aerospace Defense Technology Sector

at Benchmark

📍 Remote, US Remote 💰 $147K – $179K USD / year Posted March 18, 2026
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Position Details

Salary $147K – $179K USD / year
Type Full-Time
Experience lead
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

About this role

This role focuses on developing and maintaining strategic customer relationships in the aerospace and defense sectors, ensuring customer satisfaction and growth through effective account management.

Key Responsibilities

  • Develop customer relationships
  • Strategic account planning
  • Manage customer escalations
  • Coordinate with internal teams
  • Drive customer satisfaction

Technical Overview

Involves managing customer accounts, strategic planning, and utilizing CRM systems to support aerospace/defense clients, with an emphasis on customer satisfaction and financial performance.

Ideal Candidate

The ideal candidate is a senior account manager or business development leader with over 5 years of experience in aerospace or defense sectors, skilled in managing executive relationships, strategic planning, and driving customer satisfaction in a remote setting.

Must-Have Skills

experience as an account manager or business development leaderstrategic customer relationship developmentability to manage executive relationshipsunderstanding of customer account strategies

Nice-to-Have Skills

experience in aerospace or defense sectorsfinancial performance monitoringVOC (Voice of Customer)

Tools & Platforms

CRM systems

Required Skills

Experience as an account manager or business development leaderstrategic customer relationshipsexecutive relationship managementcustomer account strategy

Hard Skills

sales strategyclient relationshipsaccount managementbusiness developmentcustomer satisfactionstrategic planningsales forecastingCRM systemscontract negotiationP&L management

Soft Skills

leadershipcommunicationrelationship buildingstrategic thinkingproblem-solvingcollaborationnegotiation

Industry & Role

Industry Aerospace Defense Technology
Job Function Lead global account management efforts in aerospace and defense sectors
Role Subtype Account Manager

Keywords for Your Resume

aerospacedefenseclient relationshipsaccount managementcustomer satisfactionstrategic planningbusiness developmentCRM systemscontract negotiationP&L managementcustomer escalationVOCremoteleadershipcommunicationrelationship building

Deal Breakers

Lack of experience in aerospace or defense, Less than 5 years of relevant experience, No experience with CRM or P&L management

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