✦ Luna Orbit — Data & Analytics

Director of AI Data Intelligence - CX

at Hartford Financial Services Group

📍 Hartford, CT Unknown 💰 $138K – $208K USD / year Posted March 14, 2026
Salary $138K – $208K USD / year
Type Not Specified
Experience lead
Exp. Years Not specified
Education Not specified
Category Data & Analytics

Lead the development of AI-driven customer insights platforms, leveraging generative AI, advanced data engineering, and analytics to enhance customer engagement and operational efficiency.

  • Define AI strategy
  • Build customer data platforms
  • Lead AI model deployment
  • Collaborate with engineering teams
  • Drive data quality initiatives

Focus on AI strategy, data engineering, platform architecture, and deployment of generative AI models using modern analytics frameworks and knowledge graphs.

The ideal candidate is a senior AI and data engineering leader with extensive experience in deploying generative AI solutions, designing customer data platforms, and leading cross-functional teams to innovate in customer insights and predictive analytics.

AI strategyData engineeringGenerative AICustomer insightsPlatform architecture
Knowledge graphVector databasesStreaming architecturesData marketplacePredictive modeling
GenAIKnowledge graphVector databasesStreaming architectures
Generative AIData engineeringAnalytics frameworksVector databasesSemantic layersStreaming architecturesKnowledge graphCustomer data platformsData quality frameworksAI deployment
Generative AIData engineeringAnalytics frameworksVector databasesSemantic layersStreaming architecturesKnowledge graphCustomer data platformsData quality frameworksAI deployment
LeadershipStrategic thinkingCross-functional collaborationInnovationCommunication
Industry Insurance
Job Function AI Data Intelligence Leadership
Role Subtype AI & Machine Learning
Tech Domains Artificial Intelligence, Data Engineering, Analytics Frameworks
AI Data IntelligenceGenerative AICustomer data platformsData engineeringAI deploymentCustomer insightsData quality frameworksPlatform architectureKnowledge graphStreaming architecturesVector databasesAnalytics frameworksData marketplacePredictive modelingCross-functional collaborationData quality

Lack of experience with generative AI, No leadership experience in AI projects, No experience in customer data platforms

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