✦ Luna Orbit — AI & Machine Learning

Director of Engineering, AI

at Klaviyo

📍 Boston, MA Onsite Posted March 31, 2026
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Position Details

Type Full-Time
Experience executive
Exp. Years 0
Education Not specified
Category AI & Machine Learning

About this role

Director of Engineering, AI at Klaviyo leading AI engineering to deliver AI-powered capabilities across Klaviyo’s product surface, focusing on LLMs, agent patterns, and production-grade AI experiences.

Key Responsibilities

  • Own the AI engineering charter
  • Design AI platform architecture
  • Ship AI-native product experiences
  • Define safety and reliability guardrails
  • Integrate AI with data platform
  • Lead high-performing teams

Technical Overview

Hands-on leadership for AI platform architecture including LLMs, tool use, retrieval/memory, memory and evaluation harnesses, observability, safety guardrails, and A/B testing; cross-functional collaboration with Product, Design, ML, Data Science, GTM.

Ideal Candidate

A senior AI engineering leader with hands-on experience in LLM-powered platforms, agent frameworks, and production AI systems; capable of defining strategy, architecture, and product-driven AI initiatives with strong collaboration across product, design, and data science.

Must-Have Skills

None listed

Nice-to-Have Skills

Experience with AI production systemsExperience leading teamsProduct-focused AI delivery

Tools & Platforms

LLMsAgent frameworks

Required Skills

PythonSQL / PostgreSQLTableauKubernetesDockerCloud ServicesMLOpsLLMsLarge Language ModelsPrompt designAgent frameworksObservability

Hard Skills

PythonSQL / PostgreSQLTableauKubernetesDockerCloud ServicesMLOpsLLMsLarge Language ModelsPrompt designAgent frameworksObservability

Soft Skills

LeadershipCollaborationStrategic thinkingCommunicationDecision making

Industry & Role

Industry SaaS
Job Function Director of Engineering, AI
Role Subtype AI engineering director
Tech Domains Python, SQL / PostgreSQL, Tableau, Google Cloud Platform, Amazon Web Services, Kubernetes, Docker

Keywords for Your Resume

director of engineering aiaillmslarge language modelsagent frameworktool callingretrieval memoryobservabilitysafety guardrailsa/b testingproduction aidata platformklaviyoAILLMsLarge Language ModelsPrompt designMLOpsObservabilityA/B testingData Platform

Deal Breakers

Lack of experience with production AI systems, Unable to work onsite in Boston

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