✦ Luna Orbit — IT Support & Helpdesk

Director of Enterprise Applications

at Arconic

📍 Norcross, GA, United States Remote Posted March 04, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves developing and executing strategies for enterprise applications, managing deployment and upgrades, and leading support teams to ensure optimal application performance across the organization.

Key Responsibilities

  • Develop enterprise application strategy
  • Manage upgrades and deployment
  • Oversee application support
  • Lead technical teams
  • Manage vendor relationships

Technical Overview

The technical scope includes managing enterprise systems like JD Edwards ERP, Salesforce CRM, and integrating cloud solutions via APIs, with a focus on operational efficiency and support.

Ideal Candidate

The ideal candidate is a mid-level IT professional with at least 3 years of experience managing enterprise applications like JD Edwards and Salesforce. They possess strong leadership skills, experience with cloud integrations, and the ability to oversee global deployment projects.

Must-Have Skills

Develop and execute enterprise applications strategyManage upgrades and deployment of softwareOversee application support and troubleshootingManage vendor relationshipsLead team of analysts and solution architects

Nice-to-Have Skills

Experience with cloud solutionsExperience with APIs and middlewareVendor negotiationGlobal project experience

Tools & Platforms

JD Edwards ERPSalesforce CRMRuler CPQIgnition OT

Required Skills

System StrategyEnterprise ApplicationsJD Edwards ERPSalesforce CRMRuler CPQIgnition OTAPI IntegrationCloud Solutions

Hard Skills

System StrategyEnterprise ApplicationsJD Edwards ERPSalesforce CRMRuler CPQIgnition OTAPI IntegrationCloud Solutions

Soft Skills

LeadershipTeam ManagementCommunicationProblem-solvingCollaborationMentoring

Industry & Role

Industry Information Technology & Enterprise Applications
Job Function Enterprise application strategy and management

Keywords for Your Resume

Enterprise ApplicationsSystem StrategyERPCRMJD EdwardsSalesforceRuler CPQIgnition OTAPI IntegrationCloud SolutionsTeam LeadershipApplication SupportTroubleshootingVendor ManagementDigital EcosystemJD Edwards ERPSalesforce CRMTeam ManagementLeadership

Deal Breakers

Lack of experience with enterprise applications like JD Edwards or Salesforce, Less than 3 years of relevant experience, No experience with API or middleware integration

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