✦ Luna Orbit — IT Support & Helpdesk

Director of IT - PERM FTE Position

at Robert Half

📍 Des Moines, IA Remote 💰 $140K – $190K USD / year Posted March 17, 2026
Salary $140K – $190K USD / year
Type Full-Time
Experience mid
Exp. Years 3+ years
Education Not specified
Category IT Support & Helpdesk

This role involves providing technical support and managing key systems such as Microsoft 365, Active Directory, VMware, and Windows Server for a client in Des Moines. The position requires hands-on technical expertise and remote support capabilities.

  • Manage and maintain Microsoft 365 and Active Directory
  • Oversee VMware and Windows Server systems
  • Troubleshoot networking and storage issues
  • Implement security protocols
  • Provide technical support and documentation

Focus on Microsoft 365, Active Directory, VMware, Windows Server, networking, security protocols, and storage solutions, supporting enterprise IT infrastructure remotely.

The ideal candidate is a mid-level IT support and infrastructure professional with 3+ years of experience managing Microsoft 365, Active Directory, VMware, and Windows Server environments. They are hands-on, technically skilled, and capable of leading support operations remotely in Des Moines.

Microsoft 365Active DirectoryVMwareWindows ServerNetworkingTroubleshooting
Application DevelopmentERP SoftwareCloud TechnologiesSecurity
Microsoft 365Active DirectoryVMwareWindows ServerO365Citrix
Microsoft 365Active DirectoryVMwareWindows ServerNetworkingTroubleshootingSecurityApplication DevelopmentERPCloud Technologies
Microsoft 365Active DirectoryVMwareWindows ServerO365NetworkingSecurity ProtocolsTroubleshootingServer SupportStorage Solutions
Technical SupportProblem SolvingCommunicationTeamworkLeadershipCustomer Service
Industry Information Technology
Job Function Support and maintain enterprise IT systems remotely
Role Subtype IT Support Specialist
Tech Domains Microsoft 365, Active Directory, VMware, Windows Server, Networking
IT DirectorIT SupportMicrosoft 365Active DirectoryVMwareWindows ServerNetworkingTroubleshootingSecurityApplication DevelopmentERPCloud TechnologiesTechnical SupportHelp DeskIT Leadershipmicrosoft 365active directoryvmwarewindows servernetworkingtroubleshootingsecurity protocolsapplication developmenterp softwarecloud technologies

Lack of hands-on technical support experience, No experience with VMware or Windows Server, Inability to work remotely, No experience with Microsoft 365 or Active Directory

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