Position Details

Salary $160K – $180K USD / year

Type Full-Time

Experience executive

Exp. Years 8+ years

Education Not specified

Category Human Resources & Recruiting

About this role

Director of People Operations will build and lead a lean HR function to scale the firm’s people operations. The role owns core HR operations, partners with the Chief People Officer, and drives employee experience and compliance across the lifecycle.

Key Responsibilities

Build and lead a lean People Operations function supporting employees, managers, and leadership
Own core HR operations including employee relations, manager support, compliance, HRIS administration, benefits, compensation administration, and people process execution
Partner with the Chief People Officer to translate culture and business needs into practical people systems and policies
Ensure operational excellence across the employee lifecycle with clear processes and high-touch experiences
Identify opportunities to improve systems, processes, or outcomes

Technical Overview

Scope includes HRIS administration, benefits and compensation administration, employee lifecycle processes, and policy development; working across business units to implement scalable people systems.

Ideal Candidate

The ideal candidate is an experienced head of HR/People Operations with 8+ years in fast-growing environments, strong at building scalable HR systems, and able to lead core HR functions including employee relations, compliance, and compensation. They excel at balancing strategic priorities with hands-on execution and can partner with senior leadership to shape culture and systems.

Must-Have Skills

8+ years of progressive HR / People Operations experienceExperience leading or owning core HR functions including employee relationsmanager coachingcompliancepolicyperformance supportand people operationsAbility to build systemsprocessesand infrastructure from scratch or in underbuilt environmentsStrong judgment in high-growth environmentPro-business and pro-people mindsetExperience balancing strategic thinking with hands-on execution and administrative ownershipStrong written and verbal communication skills

Nice-to-Have Skills

Experience in a fast-growing or high-volume environmentComfort with ambiguity and evolving systemsExperience in legalprofessional servicesor client-centric organizationsExperience with HRIS and workflow automation tools such as RipplingExperience supporting distributed or remote teamsExperience with M&A and technology integrationsExperience with compensation benchmarkingtalent reviewsand succession planning

Tools & Platforms

Rippling

Required Skills

8+ years of progressive HR / People Operations experienceemployee relationsmanager coachingcompliancepolicyperformance supportHRIS administrationbenefits administrationcompensation administrationemployee lifecycleHR operationsRipplingsuccession planningtalent managementleadershipcommunicationstrategic thinkingproblem-solvingcross-functional collaborationremote work

Hard Skills

HR operationsEmployee relationsManager coachingCompliancePolicy developmentPerformance managementHRIS administrationBenefits administrationCompensation administrationEmployee lifecycleRipplingTalent managementSuccession planningOnboarding

Soft Skills

LeadershipCommunicationStrategic thinkingProblem-solvingPrioritizationExecutionCross-functional collaborationOwnership

Industry & Role

Industry Consulting

Job Function Lead the end-to-end People Operations function for a scaling law firm.

Role Subtype People Operations Manager

Keywords for Your Resume

director of people operationspeople operationshr operationsemployee relationsmanager coachingcompliancepolicyperformance supporthris administrationhrisripplingemployee lifecyclebenefits administrationcompensation administrationsuccession planningtalent managementremotehigh-growthfast-pacedscalingcultureoperational excellenceprocess improvement

Deal Breakers

8+ years HR / People Operations experience, Experience leading core HR functions including employee relations, policy, compliance, Lack of experience in a fast-paced growth environment

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