✦ Luna Orbit — Sales & Business Development

Director of Pre-Sales Engineering & Customer Success

at ZeroTier

📍 Portland, OR Onsite Posted March 16, 2026
Type Not Specified
Experience lead
Exp. Years 5+ years
Education Not specified
Category Sales & Business Development

ZeroTier seeks a senior pre-sales engineer to lead technical sales efforts, support customer success, and drive strategic client engagement in cybersecurity and networking solutions.

  • Lead pre-sales technical support
  • Ensure customer success
  • Support complex sales
  • Build scalable customer success processes
  • Collaborate with sales and engineering teams

The role involves working with SaaS platforms, virtual private networks, and cybersecurity tools, providing technical leadership in pre-sales and customer success functions, primarily onsite in Portland.

The ideal candidate is a senior pre-sales engineer with 5+ years experience in SaaS, cybersecurity, and networking. They possess strong leadership skills, technical expertise in virtual networks and cloud platforms, and a proven track record in customer success and strategic client engagement.

Pre-Sales EngineeringCustomer Successtechnical leadershipcybersecurity knowledgenetworking experiencecloud computing
SaaS platform experiencevirtual networkssecurity protocolsclient relationship management
SaaS platformsvirtual private networkscybersecurity toolscloud platforms
Pre-Sales EngineeringCustomer SuccessCybersecurityNetworkingCloud ComputingVirtual NetworksSecurity ProtocolsClient ManagementLeadership
SaaSCustomer SuccessPre-Sales EngineeringTechnical LeadershipCybersecurityNetworkingCloud ComputingVirtual NetworksSecurity ProtocolsCustomer Engagement
leadershipcommunicationstrategic thinkingclient managementteam building
Industry Technology / Cybersecurity / SaaS
Job Function Lead technical pre-sales and customer success initiatives
Role Subtype Pre-Sales Engineer
Tech Domains Cybersecurity, Networking / TCP-IP, Cloud Platforms
pre-sales engineeringcustomer successcybersecuritynetworkingcloud computingvirtual networkssecurity protocolsclient managementleadershipstrategic thinkingteam buildingSaaStechnical leadershipcustomer engagementcloud platformspre-sales engineerteam management

Lack of pre-sales or customer success experience, No cybersecurity or networking background, No leadership experience, Unwillingness to work onsite in Portland

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