Position Details

Type Full-Time

Experience executive

Exp. Years Not specified

Education Not specified

Category Product Management

About this role

Amgen is seeking a Director of Technology Field Sales Intelligence to define strategy and multi-year vision for field intelligence capabilities. This leader will own product roadmap and backlog for agile teams delivering CRM/analytics and AI-powered decision-support tools used by field users.

Key Responsibilities

Own the product vision and multi-year roadmap for field intelligence capabilities
Serve as Product Owner for agile teams delivering field intelligence across CRM, analytics, machine learning, and data platforms
Define and prioritize the product backlog with epics, features, and user stories
Drive delivery of insights, dashboards, alerts, predictive signals, and decision-support tools
Ensure field intelligence uses CRM activity data, performance metrics, territory data, approved external data sources, and AI-ready datasets

Technical Overview

The role spans product ownership for solutions across CRM activity data, analytics, machine learning, and data platforms. Responsibilities include defining data models, KPIs, metrics, feature inputs, and AI-ready datasets to deliver dashboards, alerts, predictive signals, and decision-support tools, with accountability for adoption and trust in AI-driven outputs.

Ideal Candidate

The ideal candidate is an executive-level product leader who can set a multi-year vision for field sales intelligence capabilities and deliver measurable outcomes. They have experience serving as a Product Owner for agile teams, managing product backlogs (epics, features, user stories), and defining analytics and AI-ready datasets that power dashboards, alerts, and predictive decision-support tools built on CRM activity and territory data.

Must-Have Skills

Own the product vision and roadmap for field intelligence capabilities aligned to business priorities and field outcomesServe as Product Owner for agile teamsDefine and prioritize the product backlogincluding epicsfeaturesand user storiesDrive the design and delivery of insightsdashboardsalertspredictive signalsand decision-support toolsEnsure field intelligence solutions leverage CRM activity dataperformance metricsterritory dataapproved external data sourcesand AI-ready datasetsParticipate in PI planning

Tools & Platforms

CRMCustomer Relationship Managementmachine learningdashboards

Required Skills

product vision and roadmapproduct backlogepicsfeaturesuser storiesProduct Owneragile teamsCRManalyticsmachine learningdata platformsdashboardsalertspredictive signalsdecision-support toolsdata modelsKPIsmetricsfeature inputsPI planningAI-ready datasets

Hard Skills

product vision and roadmapmulti-year strategyproduct backlog managementepicsfeaturesuser storiesdata-driven decisionsAI-powered insightsdecision-support featuresagile teamsCRMCustomer Relationship Managementanalyticsmachine learningdata platformsinsightsdashboardsalertspredictive signalsdecision-support toolsdata modelsKPIsmetricsfeature inputsanalytics requirementsAI use casesPI planningportfolio tradeoff decisionsterritory dataperformance metricsapproved external data sourcesAI-ready datasetsusabilitytrust in AI-driven outputsvalue realizationproduct owner

Soft Skills

accountabilitypartnering with field leadershiptranslating intelligence needs into product requirementsaligning senior stakeholdersdriving adoption and usabilitycommunication

Industry & Role

Industry Healthcare IT

Job Function Direct product strategy and delivery for AI-powered field sales intelligence capabilities

Role Subtype Product Manager

Tech Domains ERP & CRM Systems, AI & Machine Learning, Data & Analytics

Keywords for Your Resume

Director of Technology Field Sales Intelligencefield sales intelligenceproduct visionproduct roadmapmulti-year strategyProduct Owneragile teamsproduct backlogepicsfeaturesuser storiesportfolio tradeoff decisionsfield leadershipsales operationsanalyticsmachine learningdata platformsdashboardsalertspredictive signalsdecision-support toolsCRM activity dataterritory dataapproved external data sourcesAI-ready datasetsdata modelsKPIsmetricsfeature inputsanalytics requirementsAI use casesPI planningvalue realizationtrust in AI-driven outputs

Deal Breakers

Must have experience as Product Owner for agile teams, Must demonstrate ability to define and prioritize a product backlog including epics, features, and user stories, Must have experience delivering dashboards/alerts/predictive signals and decision-support tools using CRM activity data and territory data

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