Position Details

Salary $176K – $264K USD / year

Type Not Specified

Experience lead

Exp. Years 12-15+ years

Education Bachelor's degree in Software Systems, Computer Science, or related field; Masterr's degree preferred

Category IT Support & Helpdesk

About this role

This role involves leading the technology strategy and implementation for sales and customer relationship management at Freddie Mac, focusing on digital transformation and technology adoption.

Key Responsibilities

Lead the COE for Seller Strategy and CRM
Oversee tool implementation and adoption programs
Translate technical solutions into business value
Mentor technology teams
Collaborate with CX teams to improve customer journey

Technical Overview

The position requires expertise in sales technology, CRM platforms, data analytics, and digital transformation within the mortgage banking industry.

Ideal Candidate

The ideal candidate is a senior technology strategist with over 12 years of experience in mortgage banking and digital transformation. They possess strong leadership skills, expertise in sales technology and CRM platforms, and a proven track record of driving technology adoption and business impact.

Must-Have Skills

Bachelor's degree in Software SystemsComputer Scienceor related field12-15+ years of experience in technology strategyseller enablementproduct adoptionand enterprise systemsDeep expertise in mortgage banking and digital transformation

Nice-to-Have Skills

Master's degreeExperience leading Centers of ExcellenceKnowledge of CRM platformsExperience in sales technology adoption

Tools & Platforms

CRM platformsSales technology toolsData analytics tools

Required Skills

Technology StrategySeller EnablementCRM platformsData-driven insightsDigital TransformationMortgage BankingCenters of ExcellenceSales technologyCustomer ExperienceLeadership

Hard Skills

Technology StrategySeller EnablementCRM platformsData-driven insightsTechnology adoptionSales technologyCustomer Experience (CX)Centers of Excellence (COE)Digital TransformationMortgage Banking

Soft Skills

LeadershipStrategic thinkingCommunicationMentoringCross-functional collaborationInfluenceProblem-solving

Industry & Role

Industry Financial Services / Banking

Job Function Lead technology strategy and implementation for sales and CRM platforms

Keywords for Your Resume

Technology StrategySeller EnablementCRM platformsData-driven insightsDigital TransformationMortgage BankingCenters of ExcellenceSales technologyCustomer ExperienceLeadershipStrategic thinkingMentoringCross-functional collaborationInfluenceProduct adoption

Deal Breakers

Lack of experience in mortgage banking, No leadership experience in technology strategy, Insufficient years of experience (less than 12)

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Director of Technology Strategy & Implementation

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