✦ Luna Orbit — Operations & Logistics

Director of Vendor Management (REMOTE OR MA BASED)

at The Hanover Insurance Group

📍 Remote, US Remote 💰 $118K – $140K USD / year Posted March 11, 2026
Salary $118K – $140K USD / year
Type Full-Time
Experience mid
Exp. Years 7+ years
Education Bachelor's degree in Business Administration, Supply Chain Management, or a related field
Category Operations & Logistics

This role involves managing vendor relationships, performance, and risk mitigation strategies to ensure high-quality service and cost efficiency within the insurance claims organization.

  • Build vendor relationships
  • Manage vendor performance
  • Negotiate contracts
  • Assess supplier risks
  • Develop governance frameworks

Focus on vendor performance metrics, contract negotiations, supplier risk management, and procurement processes.

The ideal candidate is an experienced vendor management professional with over 7 years of experience, strong negotiation skills, and expertise in vendor performance, risk management, and contract oversight, preferably within the insurance industry.

Proven experience as a Vendor Manager7+ years of experienceStrong negotiation and contract management skillsAbility to analyze dataExperience with supplier risk managementExperience with contract management
Procurement systemsVendor management tools
Vendor ManagementVendor PerformanceContract NegotiationSupplier Risk ManagementCost SavingsData AnalysisThird-Party Risk ManagementProcurement
Vendor ManagementVendor PerformanceContract NegotiationSupplier Risk ManagementCost SavingsData AnalysisThird-Party Risk ManagementProcurementPolicy ComplianceRelationship Building
NegotiationCommunicationInterpersonal SkillsCollaborationAnalytical ThinkingProblem-solving
Industry Insurance
Job Function Oversee vendor management and procurement strategies for insurance operations
Vendor ManagementVendor PerformanceContract NegotiationSupplier Risk ManagementCost SavingsData AnalysisThird-Party Risk ManagementProcurementPolicy ComplianceRelationship Building

Less than 7 years of vendor management experience, No experience with vendor performance or risk management, Lack of strong negotiation skills, No relevant degree

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