✦ Luna Orbit — Executive & General Management

Director, Patient Services Operations - West (SoCal)

at Quest Diagnostics

📍 West Hills, CA, United States Unknown Posted March 28, 2026
Type Full-Time
Experience lead
Exp. Years 10+ years
Education Bachelor's degree; master's preferred
Category Executive & General Management

This leadership role oversees patient services operations across multiple geographies, ensuring compliance, quality, and a positive patient experience while managing large teams and budgets.

  • Lead patient services teams
  • Ensure compliance
  • Manage budgets
  • Improve patient experience
  • Drive operational excellence

Focus on healthcare operations, patient services, regulatory compliance, and team leadership, with experience in healthcare IT systems and process improvement.

The ideal candidate is a senior healthcare leader with over 10 years of experience managing patient services operations, demonstrating strong leadership, strategic planning, and regulatory compliance expertise in healthcare settings.

10+ years healthcare leadership experienceProven ability to lead large teamsExperience in patient services operationsKnowledge of healthcare regulationsFinancial acumen
Experience with healthcare IT systemsProcess improvement methodologiesRegulatory certificationsHealthcare quality standards
Healthcare IT systemsRegulatory compliance tools
Healthcare operationsPatient servicesRegulatory complianceBudget managementTeam leadershipStrategic planningQuality assuranceProcess improvement
Healthcare operationsPatient servicesRegulatory complianceBudget managementTeam leadershipStrategic planningHealthcare industry knowledgeQuality assuranceProcess improvement
LeadershipCommunicationStrategic thinkingCollaborationProblem-solving
Industry Healthcare & Medical
Job Function Lead healthcare patient services operations and strategy
Role Subtype Director of Patient Services
Tech Domains Healthcare IT systems
Healthcare leadershipPatient servicesRegulatory complianceBudget managementTeam leadershipHealthcare operationsQuality assuranceProcess improvementHealthcare regulationsStrategic planning

Less than 10 years healthcare leadership experience, No experience with patient services operations, Lack of leadership skills, No knowledge of healthcare regulations

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