✦ Luna Orbit — Consulting & Advisory

Director, Professional Services - Southern EMEA

at Senior Managed Services Engineer – Palo Alto SD

📍 Remote - London Remote Posted March 22, 2026
Type Full-Time
Experience lead
Exp. Years Not specified
Education Not specified
Category Consulting & Advisory

This role involves leading the professional services team across Southern EMEA, ensuring successful project delivery, customer satisfaction, and regional growth. The leader will collaborate with sales, partners, and internal teams to drive profitable services engagements.

  • Lead end-to-end delivery of professional services engagements
  • Develop strong customer relationships
  • Collaborate with sales and partners
  • Manage regional delivery teams
  • Drive regional business success

N/A

The ideal candidate is a senior professional services leader with extensive experience managing customer relationships, leading regional teams, and delivering high-quality services in the SaaS or identity management space. They possess strong collaboration and strategic skills to drive customer success and regional growth.

Customer EngagementDelivery ExecutionCustomer RelationshipsPartner CollaborationTeam Management
Regional Business DevelopmentAccount PlanningProfitability ManagementCloud Identity Platforms
CRMSalesforceCustomer Success Software
Customer engagementdelivery executioncustomer relationshipspartner collaborationteam management
Customer EngagementDelivery ExecutionCustomer RelationshipsAccount ManagementPartner CollaborationRegional Team LeadershipProject DeliveryCustomer SuccessServices BookingsAccount Development
leadershipcollaborationcommunicationcustomer focusproblem-solvingstrategic thinkingrelationship buildingteam management
Industry SaaS
Job Function Regional professional services leadership and delivery management
Role Subtype Regional Professional Services Lead
professional servicescustomer engagementproject deliveryregional team leadershipcustomer relationshipsservices bookingsaccount managementpartner collaborationcustomer successcloud identityregional leadershipcloud identity platformteam management

Lack of leadership experience in professional services, No regional management background, Inability to build customer relationships, No experience in SaaS or identity platforms

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