Position Details

Salary $134K – $188K USD / year

Type Full-Time

Experience lead

Exp. Years 8+ years

Education Not specified

Category Executive & General Management

About this role

Director/Senior Director, Cyber Claims at Markel oversees cyber and Tech E&O claims operations, manages a team of examiners and managers, and coordinates with DFIR and legal counsel vendors to drive claims resolution and product success.

Key Responsibilities

Oversee daily operations of cyber claims team
Review reserves and settlements
Provide guidance on coverage issues
Develop strategies to improve handling
Manage vendor relationships and disaster recovery plan

Technical Overview

Claims leadership in cyber and tech E&O; disaster recovery planning; vendor management; data and reporting; risk management

Ideal Candidate

Ideal candidate is a senior cyber claims leader with 8+ years experience, strong management and negotiation skills, and proven ability to oversee a cyber/tech E&O claims team with DFIR and vendor partnerships.

Must-Have Skills

Eight years' experience in cyber claimsManagement experienceStrong interpersonal skillsExcellent negotiation skillsStrong analytical and problem-solving skills

Nice-to-Have Skills

Underwriting experience is a plusExperience with DFIR and legal counsel vendorsExperience promoting Markel cyber and tech E&O products

Required Skills

Eight years' experience in cyber claimsmanagement experiencenegotiationinterpersonal skillscommunicationdata analysisproblem-solvingleadershipvendor management

Hard Skills

Cyber claimsTech E&OClaims strategyClaim reservesNegotiationData managementReportingSOXDisaster recovery planningVendor relationshipsDFIR

Soft Skills

LeadershipTeam developmentInterpersonal skillsCommunicationStrategic thinkingProblem-solving

Industry & Role

Industry Insurance

Job Function Lead the cyber and technology E&O claims team to ensure timely, high-quality resolutions and product support

Role Subtype Senior director / director

Keywords for Your Resume

cyber claimstechnology e&oclaims directorclaims managerleadershipteam developmentdisaster recovery planvendor managementdfirlegal counsel vendorsunderwritingdata analysisclaims reservesnegotiationstakeholder managementinterpersonal skillscommunicationmarkelhybridtraveldisaster recovery

Deal Breakers

Less than 8 years cyber claims experience, No management experience, No willingness to travel up to 25%

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