✦ Luna Orbit — IT Support & Helpdesk

Director, Solutions Engineering

at STACK Infrastructure

📍 Remote, US Remote Posted March 18, 2026
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Position Details

Type Full-Time
Experience lead
Exp. Years 7+ years
Education Not specified
Category IT Support & Helpdesk

About this role

This role involves leading client technical engagements for data center solutions, focusing on high-density workloads and cooling technologies. The candidate will manage multidisciplinary teams and translate client needs into actionable designs.

Key Responsibilities

  • Lead client engagements
  • Develop technical designs
  • Manage project lifecycle
  • Coordinate multidisciplinary teams
  • Support client relationships

Technical Overview

The technical scope includes solutions engineering, client-facing design, high-density cooling, project management, and multidisciplinary team coordination within data center environments.

Ideal Candidate

The ideal candidate is a lead solutions engineer with extensive experience in client-facing technical engagements for data centers. They excel in translating client needs into technical designs, managing multidisciplinary teams, and have strong communication and leadership skills.

Must-Have Skills

Experience leading client technical engagementsStrong communication and presentation skillsKnowledge of high-density data center solutionsAbility to translate client needs into technical designsExperience managing multidisciplinary teams

Nice-to-Have Skills

Liquid cooling technologiesContract negotiationDesign review expertiseProject lifecycle managementClient relationship management

Tools & Platforms

Design review toolsProject management softwareClient presentation tools

Required Skills

Solutions EngineeringClient EngagementTechnical DesignProject LifecycleHigh-Density WorkloadsLiquid CoolingClient RelationsTechnical FacilitationContract NegotiationDesign Review

Hard Skills

Solutions EngineeringClient EngagementTechnical DesignProject LifecycleHigh-Density WorkloadsLiquid CoolingClient RelationsTechnical FacilitationContract NegotiationDesign Review

Soft Skills

LeadershipCommunicationClient ManagementStrategic ThinkingProblem-solvingTeam CollaborationPresentation SkillsAdaptability

Industry & Role

Industry Data Center / Infrastructure
Job Function Lead client technical projects for data center infrastructure, ensuring high-quality design and client satisfaction.
Role Subtype Solutions Engineer
Tech Domains Data Center Infrastructure, Cooling Technologies

Keywords for Your Resume

solutions engineeringclient engagementtechnical designproject lifecycleliquid coolingclient relationsdesign reviewhigh-density workloadsclient managementtechnical facilitationteam leadershipproject managementclient communicationclient presentationsclient support

Deal Breakers

Lack of experience in client engagement or solutions engineering, Inability to manage technical design and project lifecycle, No experience with high-density data center solutions, Poor communication or leadership skills

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