✦ Luna Orbit — Project & Program Management

Director, Solutions Strategy & Operations

at Cursor

📍 Remote Remote Posted March 31, 2026
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Position Details

Type Full-Time
Experience executive
Exp. Years Not specified
Education Not Specified
Category Project & Program Management

About this role

Director of Solutions Strategy & Operations will own the operating foundation for Field Engineers and Account Deployment Managers, designing segmentation, compensation frameworks, and performance metrics to enable scalable growth.

Key Responsibilities

  • Embed with the Heads of CS and Field Engineering to understand workflows, gaps, and priorities
  • Design segmentation models and account assignment logic
  • Build compensation frameworks, performance metrics, and team quota structures
  • Operationalize tooling and data into codified actions
  • Partner with Finance on headcount modeling

Technical Overview

Role combines operations design with data-driven tooling; work with Salesforce data, dashboards, and cross-functional teams to scale CS and GTM operations in a hypergrowth setting.

Ideal Candidate

The ideal candidate is an executive with deep CS/GTm operations experience, strong Salesforce data skills, and a proven ability to build scalable dashboards and processes for rapid-growth teams.

Must-Have Skills

Experience in a Customer Success OperationsCustomer Operationsor GTM Operations roleStrong technical foundation with Salesforce dataBuild dashboards/toolsAbility to scale processes in hypergrowthHands-on approach

Nice-to-Have Skills

SaaS or consumption-based businessPost-sales exposureTeam managementTalent development

Tools & Platforms

Salesforce

Required Skills

Experience in CS Ops or GTM Ops; Salesforce data; dashboards and tools; segmentation models; compensation frameworks; headcount modeling; capacity planning; post-sales exposure; SaaS experience

Hard Skills

SalesforceDashboardsData analysisHeadcount modelingCapacity planningCompensation frameworksQuota structuresFinance collaborationGTM operations

Soft Skills

Strategic thinkingAmbiguity toleranceCross-functional collaborationLeadershipCommunicationHiring and team building

Industry & Role

Industry SaaS
Job Function Build and scale the operating foundation for CS and GTM functions
Role Subtype Director of operations
Tech Domains Salesforce, SQL / PostgreSQL, Tableau, Power BI

Keywords for Your Resume

director of solutions strategy & operationscursorremotegtm operationscustomer success operationsfield engineersaccount deployment managersheadcount modelingcapacity planningquota structurescompensation frameworkssalesforcedashboardsdata analysispost-salesteam managementanalyticsSalesforceGTM operationsHeadcount modelingQuota structuresCompensation frameworksField EngineersAccount Deployment ManagersCross-functional collaborationData dashboardsSales operations

Deal Breakers

No demonstrated CS or GTM ops experience, Inability to work effectively in a fast-paced, remote environment

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