Director, Special Servicing

Director, Special Servicing is responsible for the day-to-day management of a special servicing portfolio and client relationships, including overseeing a team and executing strategies for troubled CRE loan assets. The role focuses on non-performing loan and REO asset management, maximizing recoveries, coordinating third-party reporting, and ensuring compliance with servicing agreements.

• Manage special servicing portfolio and implement recovery-maximizing plans
• Negotiate and implement resolutions for underperforming and defaulted loans
• Analyze property-level cash flow and property valuation; estimate mark-to-market rates
• Develop and evaluate resolution alternatives to maximize recoveries on an NPV basis
• Oversee receivers, property managers, brokers, and legal counsel; ensure reporting and compliance

This is a financial/real-estate servicing leadership role emphasizing property cash flow analysis, mark-to-market income/expense estimation, collateral valuation, and recovery strategy optimization using NPV analysis. The role includes legal and workout execution support for bankruptcies and foreclosures and requires accurate internal/external reporting.

The ideal candidate is an experienced special servicing leader with 15+ years managing CRE loan portfolios and troubled assets. They have deep expertise in non-performing loan (NPL) and REO asset management, including collateral valuation, workout strategy execution, and maximizing recoveries on an NPV basis. They can lead a special servicing team, manage third-party stakeholders, and ensure timely internal and external reporting.