Position Details

Type Full-Time

Experience lead

Exp. Years Not specified

Education Not specified

Category DevOps & SRE

About this role

Director of Technology Operations leads a multis pillar resiliency program, driving delivery, governance, and testing across application, infrastructure, cloud, cyber, and third-party domains to ensure enterprise readiness.

Key Responsibilities

Program delivery across resiliency pillars
Coordinate across tech teams and risk
Lead tabletop and recovery drills
Governance and reporting to leadership
Manage vendor/third-party risk

Technical Overview

Provides hands-on leadership for resiliency patterns, testing (tabletop, DR drills), and alignment to RTO/RPO; coordinates with Product Owners, Pillar Leads, Engineering, and risk teams to maintain resiliency across technology stacks.

Ideal Candidate

The ideal candidate is a senior technology operations leader with extensive experience in enterprise resiliency programs, cross-functional leadership, and risk governance across infrastructure, applications, and cyber domains.

Must-Have Skills

Lead day-to-day delivery of resiliency activitiesCoordinate across ApplicationInfrastructureCloudCyberThird-Party teamsResiliency testing and validationGovernance and reporting

Nice-to-Have Skills

Fusion data mappingEnterprise resiliency frameworkFinancial services resiliency exposure

Required Skills

Operational ResilienceApplication ResilienceInfrastructure ResilienceCyber ResilienceBCP/DRRTORPOTabletop ExercisesProgram DeliveryChange ManagementCross-functional CollaborationVendor ManagementThird-Party Risk ManagementStakeholder ManagementAgileCloudInfrastructureRisk Assessment

Hard Skills

Soft Skills

LeadershipCross-functional CollaborationCommunicationProblem SolvingStrategic Thinking

Industry & Role

Industry Financial Services

Job Function Drive enterprise resiliency and technology operations across the bank’s technology landscape

Role Subtype Technology Director

Keywords for Your Resume

Director - Technology Operationsallyhybridoperational resilienceapplication resilienceinfrastructure resiliencecyber resiliencethird-party resiliencebcp drrtorpotabletop exercisesvendor risk managementthird-party riskprogram deliverystakeholder managementagilecloudinfrastructurerisk managementOperational ResilienceApplication ResilienceInfrastructure ResilienceCyber ResilienceRTORPOTabletop ExercisesProgram DeliveryStakeholder ManagementCloudAgile

Deal Breakers

Lack of leadership experience in resiliency programs, Inability to operate in a hybrid/onsite model, No experience coordinating cross-functional technology teams

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