✦ Luna Orbit — Science & Research

Director, User Research - Product Design

at Datadog

📍 New York, New York, USA Unknown Posted March 11, 2026
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Position Details

Type Not Specified
Experience senior
Exp. Years 10-15+ years
Education Not specified
Category Science & Research

About this role

Lead the user research team at Datadog, focusing on integrating human insights with quantitative data and AI tools to develop customer-centric products and influence business outcomes.

Key Responsibilities

  • Lead and mentor research team
  • Establish mixed-methods research practice
  • Scale research capabilities organization-wide
  • Integrate AI tools into research processes
  • Drive business impact through insights

Technical Overview

Expertise in qualitative and quantitative research methodologies, AI-driven synthesis tools like GPT, and analysis of product telemetry and statistical data.

Ideal Candidate

The ideal candidate is a senior user research leader with over 10 years of experience in product design and research. They possess strong skills in mixed-methods research, AI tools, and team management, with a proven track record of influencing product strategy and business outcomes.

Must-Have Skills

10-15+ years in user research or product designProficient in qualitative and quantitative methodologiesExperience building and managing high-performing teamsAbility to analyze product telemetry and statistical dataExperience impacting product direction and business metrics

Nice-to-Have Skills

AI in researchSynthetic personasData analysisProduct development lifecycle

Tools & Platforms

GPTSynthetic PersonasProduct Telemetry Tools

Required Skills

User ResearchQualitative MethodologiesQuantitative MethodologiesAI-driven synthesisMixed-MethodsProduct TelemetryStatistical Data AnalysisGPTSynthetic Personas

Hard Skills

User ResearchQualitative MethodologiesQuantitative MethodologiesAI-driven synthesisMixed-MethodsProduct TelemetryStatistical Data AnalysisAI tools (e.g.GPTssynthetic personas)

Soft Skills

LeadershipMentoringStrategic ThinkingCollaborationCommunicationBusiness Impact Focus

Industry & Role

Industry SaaS
Job Function Leading user research and insights for product development

Keywords for Your Resume

User ResearchQualitative MethodologiesQuantitative MethodologiesAI-driven synthesisMixed-MethodsProduct TelemetryStatistical Data AnalysisGPTSynthetic PersonasResearch CultureBusiness ImpactHigh-Performing TeamsProduct DevelopmentCustomer InsightsBehavioral PatternsData AnalysisTeam Leadership

Deal Breakers

Less than 10 years of experience in user research or product design, Lack of experience managing high-performing teams, Inability to analyze product telemetry and data, No experience with AI-driven research tools, Unwillingness to work in New York

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