✦ Luna Orbit — Product Management

Director, Web Experience & Operations

at ActiveCampaign

📍 Chicago Onsite Posted March 18, 2026
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Position Details

Type Not Specified
Experience lead
Exp. Years Not specified
Education Not specified
Category Product Management

About this role

ActiveCampaign seeks a Director of Web Experience & Operations to lead web strategy, optimize full funnel growth, and enhance customer engagement across their digital platforms.

Key Responsibilities

  • Lead web strategy
  • Drive full funnel growth
  • Manage web development teams
  • Shape digital customer journeys
  • Implement digital transformation initiatives

Technical Overview

The role involves web development, digital marketing, customer acquisition strategies, and full funnel growth optimization, with a focus on innovative digital experiences.

Ideal Candidate

The ideal candidate is a senior product manager with strong experience in web strategy, digital marketing, and full funnel growth. They should possess leadership skills and a builder mindset to shape the company's digital front door and optimize customer journeys.

Must-Have Skills

Web strategyCustomer acquisitionFull funnel growthLeadership

Nice-to-Have Skills

Digital transformationTeam managementMarketing strategy

Tools & Platforms

activecampaign.compostmarkapp.com

Required Skills

Web experienceDigital marketingCustomer acquisitionFull funnel growthWeb strategyTeam leadershipDigital transformation

Hard Skills

Web strategyDigital marketingCustomer acquisitionFull funnel growthWeb developmentTeam leadershipDigital transformation

Soft Skills

LeadershipInnovationConsciousnessBuilder mindsetStrategic thinking

Industry & Role

Industry SaaS
Job Function Lead web experience and digital operations to enhance customer engagement and growth
Role Subtype Product Manager
Tech Domains Marketing & Digital Marketing

Keywords for Your Resume

web experiencedigital marketingcustomer acquisitionfull funnel growthweb strategyteam leadershipdigital transformationon-siteChicagoweb developmentmarketing strategygrowth optimizationrevenue marketingfull funneldigital strategy

Deal Breakers

No experience in web strategy or digital marketing, Lack of leadership in product management, On-site only in Chicago

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