Position Details
About this role
Operational role focused on deploying contracted services to meet SLAs/KPIs and supporting daily facility activities across logistics networks.
Key Responsibilities
- Manage delivery/deployment of contracted services to customers to ensure SLAs/KPIs are met or exceeded
- Collaborate with vendors, customers, and internal support groups
- Oversee daily facility activities: inbound receipts, inventory, staffing, inspections, safety, etc.
- Perform financial activities including forecasting and annual plans
- Maintain customer relationships and identify efficiency opportunities
Technical Overview
Operational analytics and field coordination with MS Office suite and WMS systems; familiarity with 3PL concepts and KPI tracking.
Ideal Candidate
The ideal candidate is an entry-level distribution operations analyst with strong MS Office skills and exposure to WMS and 3PL operations. They should be detail-oriented, able to coordinate with vendors, and support KPI/SLA tracking.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Must be located in the job location or willing to relocate, Remote-only work not allowed, Experience with WMS preferred but not required, Bachelor's degree preferred
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