Position Details
About this role
This role provides Level 4 technical support for cloud and application environments, focusing on performance engineering and environment stability.
Key Responsibilities
- Provide level 4 support for AWS environments
- Drive triage efforts for complex issues
- Assist with environment stability improvements
- Work with ITIL teams on solutions
- Support distributed application flow
Technical Overview
Supports AWS cloud infrastructure, server management (Windows/Linux), distributed applications, scripting, databases (SQL/Oracle), and network transport layers, with a focus on site reliability.
Ideal Candidate
The ideal candidate is a senior-level cloud and performance engineer with extensive experience in AWS, server management (Windows/Linux), and application troubleshooting. They possess strong scripting, database, and network knowledge, capable of supporting complex production environments.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of AWS experience, No server management background, No Linux or Windows experience, Lack of ITIL knowledge
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