Position Details

Salary $17 – $18 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

This role supports Ross Stores by ensuring customers have a positive shopping experience. The associate is responsible for safety-first behaviors, greeting customers, helping with merchandise and questions, and maintaining proper merchandise presentation and a clean work area.

Key Responsibilities

Maintain safety and a clutter-free sales environment
Greet customers and provide courteous customer service
Assist customers with merchandise and questions as needed
Ensure proper merchandise presentation
Follow store best practice standards and maintain a clean work area

Technical Overview

No technical systems are specified beyond being register-trained. The role focuses on in-store operational execution: customer service, safety practices, and merchandise presentation.

Ideal Candidate

The ideal candidate is an entry-level retail worker who is committed to safety and provides friendly, courteous customer service on the sales floor. They are comfortable being register-trained, maintaining a clean work area, and assisting with merchandise presentation while following store best practice standards.

Must-Have Skills

Safety is the number one priorityPractices safe behaviors in everything they doMaintains a clean work area at all timesEfficiently follows all company best practice standards as outlined in all work centersIs register-trainedGreets all Customers by making eye contactsmiling and saying "hello"Saying "thank you" with every purchase

Tools & Platforms

Retail register

Required Skills

Customer serviceregister-trainedmerchandise presentationmaintaining a clean work areasafety practicessales floor awarenessemergency exit egress managementassisting customers with merchandiseanswering customer questionsfollowing company best practice standardswork area organizationmerchandise handling

Hard Skills

Customer serviceRegister-trainedMerchandise presentationMaintaining a clean work areaSafety practicesSales floor awarenessEmergency exit egress managementAssisting customers with merchandiseAnswering customer questionsFollowing company best practice standardsWork area organizationMerchandise handling

Soft Skills

Friendly and courteous customer interactionsProfessionalismEye contactSmilingTeamworkRespect for fellow associatesAwareness and attentivenessCommunicationReporting unsafe conditions

Industry & Role

Industry Retail

Job Function Provide friendly, safe, and efficient in-store service while maintaining merchandise presentation and store cleanliness.

Role Subtype Operations Specialist

Keywords for Your Resume

Early Morning Stock AssociateStock AssociateRetail AssociateRoss StoresCustomersCustomer servicesafety is the number one prioritysafe behaviorssales flooremergency exitsclutter freestore leadershiprespect and courtesyregister-trainedmerchandise presentationbest practice standardsclean work areatreasure hunt experienceDiversityEquality & InclusionFortune 500

Deal Breakers

Must be register-trained, Must practice safety as the number one priority, Must be able to maintain clutter free access to emergency exits

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