Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience, maintain merchandise presentation, assist customers, and follow store policies including MOS (Mark-Out-of-Stock) procedures.

Key Responsibilities

Greet customers and assist on the sales floor
Maintain store cleanliness and merchandise presentation
Expedite merchandise receipts to the floor
Follow MOS policies and support loss prevention
Handle register transactions and customer questions

Technical Overview

Non-technical retail role focused on customer service, merchandising, loss prevention, and POS transactions.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service and basic cash handling skills, able to greet customers, maintain store standards, and follow MOS processes.

Must-Have Skills

Friendlyrespectful communicationBasic math abilityRegister-trained

Nice-to-Have Skills

Experience in retail environmentMerchandising knowledge

Required Skills

Customer ServicePOSCash HandlingMOSMark-Out-of-StockStore Protection SpecialistLoss Prevention AwarenessShortage HighwayMerchandise ReplenishmentMerchandise Presentation

Hard Skills

Customer ServicePOS / Point of SaleCash HandlingCredit Card TransactionsRefund TransactionsLoss Prevention AwarenessMark-Out-of-StockMOSStore Protection SpecialistShortage HighwayMOS policiesMerchandise ReplenishmentMerchandise PresentationSafetyEye contactGreet Customersregister-trained

Soft Skills

CommunicationTeamworkProblem-solvingAttention to detailAdaptabilityProfessionalism

Industry & Role

Industry Retail

Job Function Deliver excellent customer service and efficient store operations to maximize sales while maintaining brand standards and loss prevention.

Role Subtype Retail Sales

Keywords for Your Resume

Retail AssociateCustomer ServicePOSPoint of SaleCash HandlingCredit Card TransactionsRefund TransactionsMOSMark-Out-of-StockStore Protection SpecialistLoss Prevention AwarenessShortage HighwayMOS policiesMerchandise ReplenishmentMerchandise PresentationSafetyEye contactGreet Customersregister-trainedGreet all CustomersLoss Prevention

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