Position Details

Type Not Specified

Experience mid

Exp. Years 3 years

Education Bachelor's degree preferred

Category IT Support & Helpdesk

About this role

EHR Support Analyst II provides onsite clinical IT support for facility clinical applications, leads the core clinical systems team, and implements new modules while maintaining standardization and reporting.

Key Responsibilities

Lead facility clinical systems team
Provide second level support
Lead facility-based implementations of clinical software
Develop training materials and hands-on training
Promote division standardization and optimization

Technical Overview

Role focuses on EHR and clinical IT applications, dictionaries, training, reporting, and compliance with HIPAA/JCAHO/MQSA/ACR in a healthcare setting; requires travel to facilities.

Ideal Candidate

The ideal candidate is an experienced EHR support professional who can lead onsite clinical IT activities, resolve second-level issues, and implement new modules while aligning with division standards. They should have healthcare IT knowledge and strong training/communication skills.

Must-Have Skills

Understanding of clinical operationsHIPAA knowledgeStrong communicationDemonstrated leadership and teaching abilitiesAbility to drive to assigned sites to complete work

Nice-to-Have Skills

Programming and clinical application reporting toolsCustomer service orientation and/or training

Tools & Platforms

Electronic Health Records (EHR)Division Service DeskClinical reporting tools

Required Skills

Understanding of clinical operationsHIPAAJCAHOMQSAACRtrainingleadershipincident managementEHRdictionary maintenancereporting tools

Hard Skills

EHRclinical applicationsdictionary maintenancetrainingreportingHIPAAJCAHOMQSAACRsecond level supportincident managementclinical IT leadership

Soft Skills

CommunicationLeadershipTeachingRelationship-buildingProblem-solvingCustomer orientationTeamwork

Industry & Role

Industry Healthcare & Medical

Job Function Onsite clinical IT support for EHR systems, leading implementation, training, and standardization across facilities.

Role Subtype IT Support & Helpdesk

Tech Domains Electronic Health Records, HIPAA, Clinical Applications, Healthcare IT, SQL / PostgreSQL

Keywords for Your Resume

ehr support analyst iiclinical applicationshealthcare ithipaajcahomqsaacrtrainingsecond level supportincident managementon-sitetampareportingdictionary maintenancefacility leadershipclinical leadershipEHRElectronic Health RecordsHIPAAJCAHOMQSAACRleadership

Deal Breakers

No healthcare IT experience, No HIPAA/JCAHO/MQSA knowledge, Cannot work onsite in Tampa, No clinical EHR experience

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