About this role
This role manages electronic invoicing by submitting monthly invoices through vendor sites, maintaining progress reports, and monitoring system requirements. You will troubleshoot e-billing issues, coordinate with clients and attorneys to resolve rejected or pending invoices, and maintain accurate e-billing documentation using eBillingHub and Aderant.
Key Responsibilities
- Ensure timely and accurate submission of electronic invoices
- Upload and submit invoices using the eBillingHub and 30+ vendor sites
- Troubleshoot and resolve complex e-billing issues
- Partner with clients and attorneys to resolve rejected or pending invoices
- Maintain electronic notes and accrual spreadsheets; manage e-billing setup in Aderant
Technical Overview
The technical environment is e-billing operations using eBillingHub and Aderant, with heavy use of Microsoft Excel/Word for reporting and accrual spreadsheets. Work includes compliance review of invoices against client e-billing requirements and mapping/setup of new clients and vendors.
Ideal Candidate
The ideal candidate has 3+ years of accounting department experience, preferably in a law firm or professional services environment supporting multi-office operations. They are strong with electronic billing workflows, can use eBillingHub and Aderant, and are capable of troubleshooting complex e-billing issues while ensuring invoice compliance and high accuracy.
Must-Have Skills
timely and accurate submission of electronic invoicesquality assurance and review invoices for compliance with client e-billing requirementsUpload and submit invoices using the eBillingHub and 30+ vendor sitesIndependently analyzetroubleshootand resolve complex e-billing issuesPartner with clients and attorneys to address rejected or pending invoicesCreate and maintain detailed electronic notes for each clientAdvanced skills in Microsoft Excel and Microsoft Wordability to prioritize workloadmulti-taskand work independentlydata-oriented with a high degree of accuracyattention to detailand quality controlability to meet deadlines and handle stressful situations in a calmcomposed manner
Nice-to-Have Skills
previous experience in a law firm or professional services organizationsupporting a multi-office environment
Tools & Platforms
eBillingHubAderant30+ vendor sitesMicrosoft ExcelMicrosoft Word
Required Skills
electronic billingelectronic invoiceseBillingHubvendor sitesprogress reportsquality assuranceclient e-billing requirementstroubleshoot e-billing issuesrejected invoices follow upelectronic notesaccrual spreadsheetsmanually edit invoicesAderantmappingreconcile firm and client informationRate Administrator coordinationMicrosoft ExcelMicrosoft Wordcustomer service communication
Hard Skills
electronic billingelectronic invoice submissionquality assurance and review of invoices for compliance with client e-billing requirementsclient e-billing requirementseBillingHubvendor sites30+ vendor sitesprogress reports of submitted and rejected invoicesmonitoring client/vendor system requirementstroubleshoot and resolve complex e-billing issuesinvoicingrejected invoices follow upelectronic notes for each clientclient-specific requirementsvendor-specific requirementsaccrual spreadsheetsmanually edit invoicesclient accrual spreadsheetsAderantmapping in the eBillingHubmaintain client vendor sitesreconcile firm and client informationrate updatesbudgetsstatus reportsimplement new e-billing clients and vendorscoordinate with Rate Administrator and attorneys to update ratesbudgetsor status reportsMicrosoft ExcelMicrosoft Wordcustomer service communication
Soft Skills
clear and concise communication with clientsattorneysstaffand vendor supportpartnering with clients and attorneysindependent workability to prioritize workloadmulti-taskingwork independentlyattention to detailquality controlcalm and composed under stressful situationsexcellent customer serviceexcellent communicationestablish strong working relationshipsregular follow up
Keywords for Your Resume
Electronic Billing Specialistelectronic billingelectronic invoiceseBillingHubvendor sites30+ vendor sitesprogress reportssubmitted and rejected invoicese-billing issuestroubleshootresolve complex e-billing issuesclient e-billing requirementsquality assuranceelectronic notesclient-specific requirementsvendor-specific requirementsaccrual spreadsheetsmanually edit invoicesAderantmapping in the eBillingHubimplement new e-billing clients and vendorsreconcile firm and client informationMicrosoft ExcelMicrosoft Wordrejected invoices
Deal Breakers
Advanced skills in Microsoft Excel and Microsoft Word, Ability to upload and submit invoices using the eBillingHub and 30+ vendor sites, Ability to troubleshoot and resolve complex e-billing issues
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