Position Details
About this role
Encompass Administrator is needed to manage and enhance our loan origination platform, including discovery sessions, workflow design, and system integrations. This remote role may require periodic travel to Florida and entails training, rollout, and onboarding responsibilities.
Key Responsibilities
- Conduct discovery sessions with business teams to collect requirements for the Encompass platform
- Develop and customize workflows, including business rules, input forms, and milestone tasks
- Collaborate with internal IT teams and external vendors to coordinate system integrations and workflow optimization
- Provide training support, create documentation, and manage the rollout of new features and system updates
- Troubleshoot and resolve platform issues by working closely with loan operations and technology teams
Technical Overview
Technical scope centers on Encompass LO platform with workflows, business rules, input forms, milestones, and third-party integrations; responsibilities include training, documentation, and onboarding.
Ideal Candidate
Ideal candidate has Encompass Administrator experience with loan origination platform expertise, strong requirements gathering, workflow design, and ability to manage system integrations. Must be comfortable with remote work and periodic travel to Florida.
Must-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
No Encompass experience, Lack of loan origination platform experience, Inability to travel to Florida when needed
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