Position Details

Type Full-Time

Experience senior

Exp. Years 5+ years

Education Not Specified

Category Project & Program Management

About this role

Engagement Manager to lead enterprise beta programs in a tech/SaaS environment; own end-to-end delivery, manage product/engineering/data teams, and ensure measurable business impact from beta to deployment.

Key Responsibilities

Own End-to-End Beta Delivery
Act as the Client Lead
Drive Program Execution: plans, timelines, dependencies, risk
Partner Closely with Engineering
Ensure Business Impact & Conversion

Technical Overview

Role involves coordinating product, engineering, and data/AI workstreams; strong emphasis on program governance, risk management, and delivering value without coding.

Ideal Candidate

The ideal candidate is a senior engagement manager with 5+ years leading complex, multi-month client delivery programs in a technical/SaaS environment, possessing strong executive presence and cross-functional collaboration skills to align product, engineering, and data/AI teams.

Must-Have Skills

5+ years leading complexmulti-month client delivery programs in a technical or enterprise environmentpreferably within an AI or SaaS startupStrong executive presence with the ability to build trust and lead conversations with senior stakeholdersComfort working closely with engineering teamsunderstanding system architectureand navigating technical tradeoffs (no coding required)Proven ability to operate between business and technical teamstranslating strategy into executionExperience working with offshore or distributed engineering teams

Nice-to-Have Skills

Exposure to marketing analytics technologywebsitesAI systemsor data platformsHighly organizedproactiveand accountable with strong communication skills

Required Skills

Program managementclient-facing deliverystakeholder managementcross-functional collaborationAgileSaaSrisk managementroadmappingexecutive communication

Hard Skills

Program managementStakeholder managementCross-functional collaborationAgileSaaSEnd-to-end deliveryRisk managementRoadmappingVendor coordinationExecutive communication

Soft Skills

executive presencestrong communicationtrust-buildingproblem-solvingorganization

Industry & Role

Industry SaaS

Job Function Lead client-facing delivery programs for enterprise AI/SaaS customers, ensuring production-ready implementations and measurable outcomes

Role Subtype Program Manager

Tech Domains AI & Machine Learning

Keywords for Your Resume

engagement managerenterprise beta programsclient-facingdelivery leadershipaisaasmarketing analyticsdigital marketingmarketing technologyproductengineering teamsdata/ai teamsscope and roadmapsrisk managementoffshore teamsdistributed teamsexecutive readoutspricing and packagingroadmaps

Deal Breakers

Lack of 5+ years in complex client delivery programs, Inability to work with offshore or distributed teams, No experience translating strategy into execution

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