✦ Luna Orbit — IT Support & Helpdesk

Engineer 1 - Platform Engineer, Productivity & Collaboration (Hybrid - Seattle, WA)

at Nordstrom

📍 Seattle, WA Hybrid 💰 $104K – $162K USD / year Posted March 13, 2026
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Position Details

Salary $104K – $162K USD / year
Type Full-Time
Experience entry
Exp. Years 1+ years
Education Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent degree
Category IT Support & Helpdesk

About this role

This role involves supporting and automating enterprise collaboration platforms, focusing on reducing manual support and improving workflows through scripting and integrations.

Key Responsibilities

  • Build deployment packages for Software Center
  • Design automation solutions across collaboration platforms
  • Manage Group Policy Objects
  • Develop scripts and connectors
  • Participate in incident response

Technical Overview

Supports SharePoint, MS Teams, Exchange, Slack, ServiceNow, Jira; develops automation solutions using PowerShell, Power Automate, and APIs; manages Group Policy Objects.

Ideal Candidate

The ideal candidate is an entry-level platform engineer with 1+ years supporting enterprise collaboration tools like SharePoint, MS Teams, and Slack. They should have scripting experience with PowerShell and automation skills to improve workflows and reduce manual support.

Must-Have Skills

Experience with deploying apps with Microsoft Software CenterManaging Group Policy ObjectsSupporting enterprise collaboration platforms (SharePointMS TeamsServiceNowJiraExchangeSlack)Automation scripting (PowerShellPythonJavaScript)

Nice-to-Have Skills

Experience designing automations and integrationsKnowledge of REST APIs and SDKsExperience with incident responseKnowledge of ITSM processes

Tools & Platforms

SharePointMS TeamsExchangeSlackServiceNowJiraPowerShellPower AutomateGitHub

Required Skills

SharePointMS TeamsExchangeSlackServiceNowJiraPowerShellPower AutomateGitHubAutomationGroup Policy ObjectsREST APIsWebhooksEnterprise collaboration platformsITSM

Hard Skills

PowerShellPower AutomateGitHubMicrosoft Software CenterGroup Policy ObjectsREST APIsWebhooksAutomationScriptingEnterprise collaboration platforms

Soft Skills

collaborationproblem-solvingcommunicationteamworkanalytical thinking

Industry & Role

Industry Retail / E-commerce / Technology
Job Function Support and automate enterprise collaboration platforms to improve operational efficiency

Keywords for Your Resume

Platform EngineerSharePointMS TeamsExchangeSlackServiceNowJiraPowerShellPower AutomateGitHubAutomationGroup Policy ObjectsREST APIsWebhooksEnterprise collaboration platformsITSM

Deal Breakers

Lack of experience with Microsoft Software Center, No experience managing Group Policy Objects, No supporting enterprise collaboration platforms

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