Position Details

Type Full-Time

Experience mid

Exp. Years 3-5 years

Education Bachelor's in Electrical/Electronics or BSc (maths/Physics)

Category Customer Success & Support

About this role

This role involves providing onsite installation, maintenance, and support for printing and packaging machinery, ensuring customer satisfaction and system uptime.

Key Responsibilities

Perform onsite installation
Maintain and support customer equipment
Troubleshoot technical issues
Manage customer relationships
Ensure system uptime

Technical Overview

Focus on industrial automation, printer installation, troubleshooting, and customer support, with experience in electrical and electronics systems.

Ideal Candidate

The ideal candidate is a support engineer with 3+ years experience in onsite service of industrial automation equipment, capable of customer support, troubleshooting, and installation, with a relevant technical degree.

Must-Have Skills

3-5 years experience in onsite service and customer support of capital goodsDegree in Electrical/Electronics or BSc in Maths/PhysicsOwn vehicle for travel

Nice-to-Have Skills

Experience with industrial automationExperience with printer installation

Required Skills

Industrial AutomationPrinter InstallationOn-site ServiceCustomer SupportTroubleshootingElectrical/ElectronicsManufacturing EquipmentCustomer Relationship Management

Hard Skills

Industrial AutomationPrinter InstallationOn-site ServiceCustomer SupportTroubleshootingElectrical/ElectronicsManufacturing Equipment

Soft Skills

Customer Relationship ManagementOrganizational SkillsTime ManagementCommunicationTeamwork

Industry & Role

Industry Manufacturing

Job Function Onsite technical service and customer support for industrial automation equipment

Keywords for Your Resume

On-site ServiceCustomer SupportIndustrial AutomationPrinter InstallationTroubleshootingElectrical/ElectronicsCapital GoodsCustomer Relationship ManagementTechnical SupportSupport EngineerManufacturing EquipmentTravelSupport ServicesOnsite MaintenanceSupport Technician

Deal Breakers

Lack of experience in onsite service or industrial automation, No vehicle for travel, Location outside Bhiwadi

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