✦ Luna Orbit — Software Engineering

Engineer, Voice Implementation

at ABACODE

📍 Remote, US Remote 💰 $70K – $85K USD / year Posted March 03, 2026
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Position Details

Salary $70K – $85K USD / year
Type Full-Time
Experience mid
Exp. Years 1-3 years
Education Bachelor’s Degree, Technical Degree or equivalent work experience
Category Software Engineering

About this role

This role involves performing telephony site assessments, configuring VoIP systems, and supporting client onboarding for cloud-based voice solutions remotely.

Key Responsibilities

  • Perform site assessments
  • Configure telephony systems
  • Port numbers between carriers
  • Support telephony deployments
  • Communicate project plans

Technical Overview

The position requires expertise in VoIP, telephony systems, network assessments, and telephony configuration, with experience supporting Microsoft Teams Voice and traditional phone systems.

Ideal Candidate

The ideal candidate is a mid-level voice implementation engineer with 1-3 years of experience in telephony and VoIP systems, familiar with network assessments and telephony configurations, and capable of supporting diverse telephony environments remotely.

Must-Have Skills

TelephonyVoIPNetwork assessmentSite assessmentConfigurationPorting numbersCustomer communication

Nice-to-Have Skills

ServiceNowITILTraditional phone systemsAvayaNortelNECStar2Star

Tools & Platforms

ServiceNowITIL

Required Skills

VoIPTelephonyMicrosoft Teams VoiceNetwork assessmentSite assessmentPorting numbersTelephony environments

Hard Skills

VoIPTelephonyMicrosoft Teams VoiceNetwork assessmentSite assessmentITILServiceNowAnalog linesCablingConfigurationPorting numbersTelephony environments

Soft Skills

CommunicationCustomer serviceProblem-solvingTeamworkAdaptability

Certifications

Preferred

ITIL

Industry & Role

Industry Telecom / Cloud Communications / VoIP
Job Function Voice implementation and telephony project support

Keywords for Your Resume

VoIPTelephonyMicrosoft Teams VoiceNetwork assessmentSite assessmentPorting numbersTelephony environmentsServiceNowITILAnalog linesCablingConfiguration

Deal Breakers

Lack of experience with VoIP or telephony systems, Inability to travel or support remote deployments, No experience with Microsoft Teams Voice or network assessments

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